Training Specialist

Description

CTS Health Services is a community mental health services center that specializes in a holistic approach to health and wellness for children, parents, and adults of varying circumstances and mental challenges. We provide one-on-one behavioral interventions for our clients and their support circles to help our clients navigate through life within their community at their highest level.

The Training Specialist is responsible for training all employees of Chicago Therapeutic Services in all IL locations. With the assistance of the Human Resource Generalist in each location, the incumbent will be responsible for the design, delivery, and continuous improvement of training programs; conduct needs assessments, execute training, develop reinforcements and evaluate outcomes. Ultimately, the role of the training coordinator is to oversee all professional development as a part of Chicago Therapeutic Services.

Responsibilities of the Training Specialist:

- Develop and deliver training programs in a classroom setting

- Conduct needs assessments to identify training gaps and develop appropriate content

- Write and update training manuals, guides, and other instructional materials

- Present training sessions to employees, ensuring effective delivery of content

- Evaluate the effectiveness of training programs and make necessary improvements

- Track all employee trainings and ensure that all employees and their files are compliant and up to date with staff requirements pertaining to state regulations and CARF accreditation, with assistance of the Human Resources Generalists

· Researching, designing, developing, and updating training programs (outsourced or in-house) for new hire orientation, initial, continued education trainings and more as needed

· Selecting appropriate training methods or activities (virtual, simulated, mentoring, on the job training, professional development classes, etc.)

· Partner with internal stakeholders and liaise with experts regarding instructional design

Skills of the Training Specialist:
- Strong background in adult education principles and methodologies
- Excellent written and verbal communication skills
- Proficient in using Adobe and Microsoft Office products or similar e-learning authoring tools
- Ability to design and develop engaging and interactive training content
- Strong presentation skills with the ability to engage and motivate learners
- Detail-oriented with exceptional organizational skills

As a Training Specialist, you will play a vital role in developing and delivering effective training programs to enhance the knowledge and skills of our employees. Your expertise in adult education, content development, and presentation will contribute to the success of our training initiatives. Join our team and make a difference in the professional development of our workforce.

Requirements

Qualifications of the Training Specialist:

• College degree 
• 2 years’ experience working as a Trainer, Training Facilitator or relevant position. 
• Demonstrated ability to successfully develop and deliver training programs utilizing skills in instructional design, program design & development, and training methodologies
• Experience with various training methods, including on-the-job coaching, mentorship programs and e-learning, in varying projects, like management training
• Familiarity with instructor, equipment, and educational material requirements for each project
• Creativity in designing engaging ways to train employees (e.g. client role-playing exercises or outdoor activities)
• High energy, enthusiastic, motivational training style
• Excellent creative and conceptual thinking abilities
• Strong communication skills, both verbal and written.
• Computer literate with in-depth knowledge of Microsoft Office and web-based systems; visual aids technology
• Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills required
• Strong people management and leadership skills
• Superior organizational skills, attention to detail/level of quality, communication (written and verbal), and guest service skills.
• Must be able to travel within any Chicago Therapeutic Services locations as necessary
• Experience with Mental Health/ Behavioral Health preferred

Trainings and certificates required to perform duties as a Training Specialis (will be supplied by CTS if not in possession):

• Behavioral Screening Certification (IM CANS)
• CTS Health orientation
• Rule 132
• Service Definition
• OIG Rule 50
• First Aid/CPR/AED/Bloodborne Pathogen
• HIPAA
• Client Rights
• Confidentiality
• Mandated Reporter
• Health and Safety
• Cultural Competency
• Workplace Violence and Safety
• Waste, Fraud & Abuse