Lead Medical Assistant

Summary:

A medical office position responsible for providing direct nursing care in a medical office setting under the direction of a physician, assists medical providers, and maintains a clean and safe environment in accordance with the policies and procedures of the practice. Position will also assist in ensuring optimal efficiency in clinical process.

Essential Job Responsibilities:

• Monitors patient flow and adjust assignments as necessary to maintain optimum efficiency and patient satisfaction. Responsible for phone triage.
• Monitor inventory of clinical supplies and maintain vaccine logs.
• Train all new employees on front and back office processes and systems. Implement and train clinic employees on new processes and procedures.
• Assists in the assessment of patient needs and health plan by taking vital signs, blood pressure, patient history, medication listing, assessing visual acuity and determining chief complaint. Assesses patients’ physical and mental status.
• Completes all necessary documentation in the patient’s medical record in accordance with practice’s charting policy.
• Prepares equipment and assists physicians with medical treatments, exams and medical procedures
• Administers prescribed oral medications and gives intramuscular and subcutaneous injections. Performs venipunctures, CLIA-Waived lab testing.
• Maintains a clean, orderly and safe environment for patients and visitors.  This includes cleaning, sterilizing, and storing instruments in accordance with practice policies. Stocks rooms in preparation for the daily work schedule. Takes inventory of medical and exam room supplies.
• Identifies and reports to clinical supervisor on any equipment in need of repair.
• Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
• Monitors and reports to Practice Manager any HIPAA violations and/or patient complaints.
• Arranges for specialized consultations and appointments for testing as ordered by the physicians. Calls appropriate insurance personnel to pre-certify surgeries or tests ordered by the physician or other health care provider, which require pre-certification by the insurance company.
• Answering office phones, assisting front desk in scheduling appointments and directing calls appropriately.
• Assists in checking out patients and assists them with referral processing and scheduling process

Education: High school diploma/GED required with completion of Medical Assisting Program or 2 years of relevant work experience in lieu of completion of an accredited Medical Assisting program.

Certification: CPR certification

Experience: Must have a minimum of five years of clinical experience working in a physician office

Sign on bonus is for new hires only!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• In-person

Ability to Relocate:

• Tucson, AZ 85710: Relocate before starting work (Required)

Work Location: In person