Hydronic Products Specialist

Position: Hydronic Products Specialist

Status: Full-time

Company:

Carrier Great Lakes is a Heating, Ventilating, & Air Conditioning (HVAC) wholesaler in Michigan and Northern Ohio. Carrier Great Lakes has over 25 years in the industry, offering the best brands in the business backed by the most experienced personnel in the industry. Our focus is on supporting our customers with our continued commitment to understanding their needs and finding the best solutions to service them.

Job Responsibilities:

• Primary focus is to support the growth of CGL’s hydronic product lines including, but not limited to, Boilers, Radiant Tubing, Hydronic Accessories, and Water Heaters products, through pre-sale application support, quoting plan & spec take-offs, and design build projects.
• Provide back-up support to Inside Sales team.
• Provide joint sales calls with outside sales force to increase field knowledge of products.
• Drive new business through phone & in person sales calls with unassigned accounts.
• Promote products through lunch & learn, trade shows, contractor training events.
• Provide sales support, technical support & training to internal and external customers.
• Provide post sale jobsite visits to achieve problem resolution & customer satisfaction.
• Maintain and update project quote files.
• Analyze and manage product inventory levels to maximize sales and achieve good turns.
• Support and communicate with the sales force on product documentation.
• Establish and maintain good relations with customers by providing prompt and courteous service for all customers, both in person and over the phone.

Requirements:

• Minimum 2 years HVAC and/or plumbing sales experience.
• Qualified candidates will have both a business and a technical background.
• Strong communication skills.
• Excellent customer service skills.
• Good computer skills and common software literacy.
• Efficient at Microsoft Office.
• Ability to handle multiple tasks in a fast paced environment.
• Solid critical thinking, problem-solving, organizational and planning skills.
• High level of personal accountability; sense of urgency and self-initiative is a must.
• Highly motivated self-starter, able to work with minimal direction required from management.

Qualifications:

• Experience or knowledge of working with HVAC contractors.
• Bachelor’s degree in HVAC, engineering, or business preferred.
• Knowledge of a distribution environment.

Carrier Great Lakes offers a competitive salary and benefits package, including health, dental, vision and disability insurance, flexible spending accounts, profit sharing, 401K, vacation and sick leave. EOE

Job Type: Full-time

COVID-19 considerations:
We are following MIOSHA Emergency Rules to prevent the transmission of COVID-19.

Work Location: One location