Service Coordinator

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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role:

Established administration professional. Executes a variety of administrative services for the organization. Applies organizational policies and procedures in support of objectives and goals.

Responsible for word processing, mail distribution, communications, central file management, and supplies to ensure proper operations of work area.

Key Responsibilities:

• Conducts research and compiles and prepares reports, manuals, correspondence, or other information required to provide adequate documentation to management or governmental agencies.

• Uses knowledge of organizational policies and procedures to advise others and ensure compliance.

• Manages data entry and records management tasks to ensure accuracy of records and data.

• Identifies if and where processes are not working and develops recommendations for change.

• Global service & commissioning coordination:

- Utilize AFS service engineers (local and regional)

- Subcontract to Approved 3rd party “Service suppliers”, Distributors

& Agents

• 1st line customer services

• Elite customers special care & Key account management

• Remote service coordination

• Included in 24/7/365 “Global Service Operations”

• Coordinate & Support the Spare Parts Sales

Required Qualifications:

• Bachelor’s degree

Preferred Qualifications:

• Knowledge and experience of setting up purchase orders

• Knowledge and experience of International Logistics.

• Knowledge and experience of managing office administration and employees.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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COVID-19 vaccines are required for all newly hired Carrier U.S. Salaried employees, except as prohibited by law. Candidates residing in or for positions located in any of the following jurisdictions are not subject to this requirement: Alabama, Arkansas, Florida, Kansas, Indiana, Iowa, Mississippi, Montana, Nebraska, North Dakota, Tennessee, Texas, Utah, and West Virginia.

If you have questions about applicability of this requirement to you, please contact Global People Services at: 1-833-819-1257