What are the responsibilities and job description for the Transportation Coordinator position at Carrier?
Date Posted:
2021-05-17-07:00Country:
United States of AmericaLocation:
CAI22: Carrier - Indianapolis 30 S Meridian St, Suite 500 , Indianapolis, IN, 46204 USACarrier is a world leader in HVAC, Refrigeration, Fire & Security solutions. For over a century, we have been developing innovative products and services that have changed the way people live and work. That drive for innovation continues today with a renewed focus on creating solutions that will change the world for the better. At Carrier, we see possibilities in everything.
If you thrive in a fast-paced environment and are looking for an opportunity to develop your supply chain career, then we have a great opportunity for you. We seek a motivated, process-oriented individual to contribute to our supply chain effectiveness from the supplier through the end customer.
The Transportation Coordinator is responsible for assisting on-time delivery to our customers through daily consistent track and trace responsibilities.
KEY RESPONSIBILITIES:
- Review all shipments daily in Salesforce and TMS systems to ensure transportation providers are scheduled for timely pickups from factories and on-time deliveries to Carrier customer locations and provide timely systems as needed.
- Reschedule any delayed or early shipments daily across multiple systems, ensure the information in each system, and match schedule adjustments.
- Problem solve delivery management issues and provide regular updates to customers or partners.
- Review Factory Yard Reports daily to ensure timely pick up of Carrier shipments. Troubleshoot delayed and missed pickups with transportation providers.
- Review Live Loads schedules daily and communicate any delays to factory locations.
- Respond to customer, employee, or provider communications via personal email or Carrier Track & Trace mailbox in a timely and professional manner.
- Schedule shipments for intermodal providers via Salesforce and communicate those schedules to Transportation providers.
- Update shipments IDs in Salesforce to Carrier Bill of Lading numbers.
- Review and Approve/Reject accessorial charges from providers.
EDUCATIONAL REQUIREMENTS:
- High School Diploma required.
- Associates Degree preferred or another 2-year post-high school training.
KEY QUALIFICATIONS:
- 2 years Transportation/Logistics Experience
- Experience working directly with Transportation Providers strongly preferred
- Working knowledge of Microsoft Office Excel, Word, and PowerPoint (SAP Experience a plus)
- Strong written and verbal communication skills
- Passion for servicing customers. Ability to listen to customer needs, quickly act to solve their problems, and exceed expectations.
- Ability to work independently, be a self-starter and follow standard work procedures.
- Ability to flourish in a fast-paced, changing environment.
- Ability to manage multiple tasks simultaneously and remain focused on attention to detail.
- Strong collaboration skills and willingness to work as one team toward a common purpose.
- Strong problem-solving and issue resolution skills.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice:
Click on this link to read the Job Applicant's Privacy Notice
