Purchasing Arbitrator

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here.

About the team and position

As a Purchasing Arbitrator you will be focused on initiating, following up and completing the arbitration process. An ideal candidate will support our operations by understanding workflows, identifying areas of opportunity, and utilizing their technical skills to solve problems and improve processes.

What you’ll be doing

• Compare and verify information provided by reconditioning locations against Vehicle Condition Reports, Manufacturer Warranties, Purchasing Agreements and NAAA guidelines.
• Gather information and evaluate policies to submit or decline arbitration claims.
• Negotiate transparent arbitration resolutions with auctions, sellers, and our reconditioning departments alike.
• Maintain relationships with internal customers and vendors to collaborate and follow through with results.
• You will work with others to understand business processes and deliver data relevant to arbitration performance 
• Be analytically-oriented and keep detailed records.
• You will become familiar with current operations across various departments and work cross-functionally with stakeholders and other analysts.
• Act as liaison between the purchasing function and other business units

What you should have

• Bachelor's degree in Business Administration, Economics, Engineering, Finance, Math, Supply Chain, or similar field
• 1-3 years of prior experience
• Direction experience with auto auction, as a used car buyer or in the estimating of damage to automobiles
• Strong analytical skills, specifically in Excel/SQL/Tableau
• Familiarity/Interest in cars or the automotive industry
• Ability to collaborate among multiple business units
• Ability to confidently converse with and present to senior management

It would be great if you also had

• Claims processing and/or titles resolution experience. 
• Strong analytical skills, specifically in Excel/SQL/Tableau

What we’ll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.