What are the responsibilities and job description for the Quality Associate position at Carvana?
Quality Associate, Quality Control
Position Overview:
The Quality Associate is an individual contributor role responsible for executing quality control processes to improve the quality of vehicles coming out of our Inspection Centers, ultimately improving the overall Carvana customer experience. This position is not eligible for visa sponsorship.
What you'll be doing:
- Perform multi-point quality inspections on the interior & exterior of vehicles.
- Develop an expert-level knowledge on vehicle quality standards while executing quality checks at a high level.
- Enter data into the CarCheck and CARLI systems.
- Make autonomous decisions on which vehicles will pass the quality check.
- Move vehicles that fail quality checks to and from reconditioning/rework areas.
- Create repair orders and build estimates for vehicles that do not pass the quality check.
- Partner with Technicians and Post Production team members to build repair estimates as needed.
- Operate company-owned vehicles on company property, but not on public roads.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
- Ability to read, write, speak and understand English.
- Must be at least 18 years of age.
- Must have a valid driver's license
- This job position is designated as a safety-sensitive position.
- Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
- Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
- Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
- Ability to maintain high volume and high-quality content in a fast-paced environment.
- Ability to pay attention to detail.
- Ability to communicate and interact with others effectively in a professional, courteous manner.
- Ability to move in and out of vehicles regularly.
- Ability to multitask and prioritize effectively.
- Ability to work overtime and on weekends.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
