Company Conformance Statements:
In the performance of their respective tasks and duties all employees are expected to conform to the following:
• Perform quality work within deadlines, with or without direct supervision
• Interact professionally with other employees, guests and suppliers
• Work effectively as a team contributor on all assignments
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
• Follow all rules, policies and safety guidelines for tasks/job
• Perform any additional tasks as required
Position purpose: To provide excellent customer service to our customers
Responsibilities/Duties/Functions/Tasks: (material responsibilities and essentials duties)
• Knowledge and use of POS systems, ordering and labor scheduling.
• Must have excellent interpersonal skills, with high emphasis on customer satisfaction.
• Qualified individuals must be flexible to work all days/shifts/holidays, as needed.
• Develop and contribute to a professional service and sales culture.
• Manager is expected to back up all positions during peak times.
• Ensures and monitors acceptable employee performance.
• Communicate with all levels of the organization in a professional manner.
• Able to independently evaluate needs of Restaurant/guests and act to satisfy those needs.
• Reports to and works with the General Manager to assist in leading the operation of the restaurant and team of more than 40 associates.
• Performs additional responsibilities, although not detailed, as requested by a manager at any time
The responsibilities and duties are not limited to those mentioned above.
FULL-TIME EMPLOYEE BENEFITS:
Qualifications: (minimum educational and experience qualifications, required proficiencies with specialized knowledge, required certifications, etc.)
• Prior restaurant, QSR or front and back of the house supervisory experience required.
• Experience and successful in positive sales, team and profit growth.
• Able to read and write English.
Special Position Requirements: (Any hazard, risk, security issue or related special conditions which apply to the position, i.e. chemicals used, equipment used, cash handling, etc.)
Some exposure to cleaning products, (bathroom and toilet cleansers, window cleaners, wax, wax stripper, graffiti remover, paint remover etc), paint, and other chemicals is required. Constant walking and lifting and setting down of full dishes, removal of empty dishes.
Must obtain California Food Handler Certificate within 30 days of employment
Must be able to successfully pass and maintain the ServSafe Certification
Equipment used: computers, glass handling, knives, hot beverage equipment, CO2
Work Requirements: [Actual physical work required, i.e. standing at cash register, loading items onto shelves, sitting, working at a computer, etc – include approximate amount of time per day-- N (Never), O (Occasionally up to 3 hrs per day), F (Frequently, 3 – 6 hrs per day), C (Constantly, 6 – 8 hrs per day), based on 8 hour shift.)]
Preferences: [Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multilingual, college degree)]
Bilingual, English and Spanish
You may remember Casa de Fruta as the little cherry stand on Pacheco Pass, or as we are today, a California landmark and traditional stop on many families journeys. At our roadside Orchard Resort in the beautiful Pacheco Valley, we welcome visitors from around the world to stay and discover all that Casa de Fruta has to offer.
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