What are the responsibilities and job description for the SAR Quality Analyst position at Cash App?
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.
Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.
Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.
Check out our locations, benefits and more at cash.app/careers.
We are looking for a Financial Crimes Quality Analyst to join Block and support the continued build out of our Cash App Compliance program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem and the Company.
In this role, you will conduct quality reviews by providing timely and encouraging feedback on decision-making, constructive observations, valuable insight into trends, processes, and procedures, while highlighting opportunities for efficiency. Quality Control (QC) post completion assessment will ensure the accuracy of Cash Financial Crimes(FinCrimes) reviews in accordance with existing policy and procedure. You will work closely with Financial Crimes specialists to drive overall quality within the program, while adhering to established KPIs. QC review areas include, but are not limited to, Special Investigations, Suspicious Activity Reporting (SARs), Transaction Monitoring (TM), and Bitcoin Transaction Monitoring (BTC TM).
You will:
Ensure quality standards are adhered to in accordance with internal policies and regulatory requirements
Provide specific and actionable written feedback to specialists
Participate in calibration meetings to ensure the team is scoring consistently and fairly
Monitor and report compliance and policy adherence to the leadership team
Facilitate discussions around trends and opportunities for improvement
Respond to QC escalations and inquiries
Understand regulatory landscape and compliance requirements; with emphasis on applicable BSA/AML requirements including customer identification procedure, due diligence best practice, sanction screening requirements, and anti-money laundering protocols
Contribute to projects optimizing the regulatory program and operation team's processes
Recommend suggestions that help define new process improvement opportunities
Work in collaboration with Compliance, Support, Risk, and other operations teams within Block
Stay abreast of regulatory updates and/or new requirements and understand overall impact to day to day work
You have:
3 years experience in AML/BSA functions specific to SAR and Transaction Monitoring with a financial institution or fintech company
2 years experience in a quality control or quality assurance role
Working knowledge of AML/BSA regulations, risks, and typologies; as well as industry best practices
Investigative skills, including familiarity with public record research and database tools
Comprehension of Bitcoin, virtual currency and blockchain analysis
Ability to present and communicate findings to team members and team leads
Ability to work in a fast-paced environment and adjust quickly as things change
Even Better:
Proven working experience as a Compliance Specialist
4 years relevant experience in BSA/AML related work
Relevant industry certifications (CAMS, CFE, CFCS, CRCM)
Project Management Experience
Experience with utilizing and/or writing SQL Queries and Snowflake
Experience with reviewing virtual currency activity from a BSA/AML perspective
Knowledge and familiarity of Chainalysis & Elliptic
A self starter who can manage projects and tasks end to end with minimal supervision, providing regular updates to management
Additional Information
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.