What are the responsibilities and job description for the Restaurant Server - PM position at Castle Hot Springs?
This is for a PM shift starting as early as 2:30 pm.
Position Summary: To work within the framework of a quality Food and Beverage service team. To serve food to our guests in a personable, courteous, and professional manner ensuring a positive dining experience. Impeccable grooming standards are essential.
Responsibilities include:
Being thoroughly familiar with all standards of proper service etiquette and adhering to these standards throughout our guests' dining experience.- Knowledge of all liquor laws as well as company and departmental policies regarding the consumption of alcoholic beverages.
- Ability to service a five-table station during typical service demand.
- Have a strong working knowledge of the Micros POS system and other check processing procedures for dining room service.
- Able to help other employees with their questions and process discounts while still maintaining their assigned section.
- Know all menu items including ingredients, preparation, required condiments, key descriptors, and potential allergies.
- Ability to accurately and efficiently take orders from guests and expedite as soon as prepared from the kitchen (keep constant watch over “ticket times”).
- Ability to communicate effectively with the kitchen line and management staff.
- Complete end of service procedures.
- Complete closing paperwork; check the accuracy of all discounts and comps, make sure appropriate information is filled out and signatures are obtained.
- Attend all scheduled staff meetings and supplemental training sessions.
Specific job knowledge, skill, and ability:
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Previous food and beverage experience required.- Good physical condition in order to lift moderate weights and remain on feet for a prolonged period of time.
- A sincere desire to provide the utmost in guest service.
- Solid interpersonal and communication skills.
- Pleasant personality to effectively deal with guests' questions and service, and to contribute to the overall atmosphere and guest experience.
- Good teamwork with fellow employees. Strong attention to detail a must.
- Well-groomed appearance according to company standards.
- Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.
Appearance Requirements:
Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook.- Part of Uniform will be provided by the company.
- Appearance must always be neat, clean, and professional.
County Legal Requirements:
Must possess a valid Yavapai County Health Dept. Food Handlers card to be kept on file.- Must have completed County & State Liquor training.
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Company Paid Life Insurance
- Company Paid Long Term Disability
- Direct Deposit
- Flexible Spending Account
- 401k with Company Match
- Employee Shuttle/Carpool Incentives
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