What are the responsibilities and job description for the Partner Services Manager position at Catalyst Corporate Fede?
Full Time, Permanent Opportunity for Partner Services Manager
Catalyst and Your Career
At Catalyst Corporate Federal Credit Union, our mission is to be a premier innovative corporate credit union, providing exceptional member value in an efficient, safe and sound manner.
To accomplish this, we actively pursue talented individuals capable of making a positive impact on member credit unions, and we do our best to retain these employees. Among the ways we do this are generous benefits, a safe work environment and promotion of a strong work-life balance. We believe in our employees’ success, and the average employee tenure of 14 years suggests that our employees feel the same way!
Work Itself
The Partner Services Manager is responsible for managing relationships with corporate partners and actively serving as the lead liaison to ensure partner needs are fulfilled effectively and key personnel are satisfied. The position will provide regular reports to program sponsors and team members on operational and relationship metric performance.
The position will be involved in a broad range of tasks including developing and vetting new partnerships, creation and tracking of program metrics, monitoring project progress and performing analysis and forecasts on strategic initiatives. The position will perform comprehensive studies on costs, fees, productivity, efficiencies and vendor & partner relationships while working cross-functionally between senior management, operations, IT and accounting to ensure close alignment on relationship and program needs.
The Talent You Bring
The essential requirements:
- Bachelor’s degree, preferably in computer science or business administration
- Five to seven years project management or relationship management experience
- Advanced Statistical analysis and reporting
- Three to five years credit union or banking experience
- Senior level written and verbal communication skills
- Advanced Excel Skills
- Solid organization skills including attention to detail and multi-tasking skills
- Occasional Travel required
- Must be eligible to work for any company in US without sponsorship
Additional skills and experience are a plus:
- General Item Processing experience is preferred
- Background in IT project initiatives and/or item processing
- Microsoft SQL experience
- Microsoft Project experience
How We'll Have Your Back
Catalyst Corporate’s compensation structure offers market-competitive base pay. However, Catalyst's full compensation package is more than just your paycheck and is meant to support and improve your personal and professional life, including:
- Time Away: Federal Holidays, Vacation, Sick Time, and Parental Leave, as well as time off for volunteering.
- Planning for the Future: 401K retirement savings plan with matching and company contributions.
- Supporting your Health & Well-Being: Flexible health and insurance options, including Medical, Dental, and Vision Insurance choices, Long and Short-Term Disability Insurance, Life Insurance, Supplemental Life and AD&D Insurance, as well as a Flexible Spending Account.
- Building a Family: We were named “2021 Best Place for Working Parents” due to our commitment to family-friendly policies and practices.
- Work-Life Integration: Other benefits include credit union membership, a casual work environment, paid covered parking, and an onsite fitness facility with showers. In addition, we also offer access to a variety of onsite services, such as a massage therapist and personal trainer, car wash and detail service, vehicle refueling service, and food delivery service.
Who We Are
Catalyst Corporate Federal Credit Union is a wholesale cooperative financial institution that serves 1,400 credit unions across the country. Catalyst Corporate provides its members with core financial services and back-office support, including payments, liquidity, investment and balance sheet management solutions. For more information, visit www.catalystcorp.org.
Catalyst Corporate is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.