Homeless Services Program Manager

Overview

Thrive and Change Lives

At Catholic Charities over 70% of our managers were promoted from within!

We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion

Responsibilities

The Program Manager is responsible for the overall supervision and management of the Homeless Services Programs. This includes assessing staffing resources, ensuring the safety and security of clients and staff, and recruiting, hiring, training, supervising, and evaluating program staff. They oversee various program managers and coordinators, maintain the program budget, and ensure compliance with grant requirements through periodic file audits. The Program Manager also completes agency forms, coordinates with other providers, represents the organization at community meetings and events, and collaborates with the Program Officer to seek funding opportunities. They manage the department in alignment with Catholic Charities' mission, funding source guidelines, policies and procedures, and the agency's code of ethics.

Pay for this position is $55,000.00 Per Year

Qualifications

Education and/or Experience Required at Entry:

• Bachelor's Degree.
• Three (3) years of relevant experience.
• Knowledge of the local Human Service delivery system, including public benefits programs, and experience working with low-income and/or homeless individuals.
• Supervisory/leadership experience.

Licenses/Certificate/Clearances:

• Valid N.Y.S. Driver's License.
• N.Y.S. Child Abuse Registry clearance.

Skills/Abilities:

• Proficiency in utilizing electronic database systems.
• Strong knowledge of MS Outlook and MS Office.
• Excellent customer service skills.
• Effective oral and written communication skills.

Working Conditions and Environment/Physical Demands:

• Mobility sufficient for driving to and participating in meetings at client's homes and community facilities that may not meet accessibility standards.
• Manual dexterity necessary for working with children and adults in a challenging and active environment.
• Ability to lift and carry up to 50 pounds.

Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives.

Catholic Charities is an Equal Opportunity Employer