What are the responsibilities and job description for the Lead Call Center PSA position at Catholic Health?
The Lead PSA must have 3-5 years of experience working in a physician practice. You will oversee front-end operations of the practice in partnership with the Office Manager. You will play a vital role in accommodating our patient's needs by providing exemplary customer service.
Job Details
Responsibilities:
- Front office duties: greeting patients, answering phone, scheduling patient and verifying insurances.
- Demonstrate knowledge of insurance issues effecting patient care
- Duties related to patient care in a team-based care and integrative health environment.
- Manage tasks for the Physician
- Be able to multi-task and work in a fast-paced environment.
- Manage/Assist with projects associated wit the practice.
- Order and Manage inventory for the department.
- Promote professional development opportunities within the department.
- Facilitate effective communication among staff members.
Requirements:
- Knowledge of medical terminology, ability to maintain an image of professionalism in appearance and conduct at all times, understanding of medical office billing.
- High School diploma or equivalent required.
Salary Range
USD $19.22 - USD $26.12 /Hr.
This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.
At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.
Salary : $19 - $26
