Account Manager

We are looking for a full-time, on-site Account Manager to help our team continue to grow and give our clients the gold standard of customer service that we are known for. If you are passionate about client relationships, working with a small and passionate team, and supporting the sales staff - we would be excited to meet you.

Responsibilities:

• Supports Account Management team in daily tasks and projects including client and carrier communication, renewing client benefits, and assisting in the open enrollment process for key clients
• Assist with calls and email communication for questions regarding plan benefits in medical, dental, and vision insurance
• Manage the enrollment process for clients by entering enrollments, creating proposals, and submitting information to the insurance carriers
• Assist with compliance by requesting information from insurance carriers and providing documents to the clients
• Ability to work with the insurance carriers to manage the electronic data interchange (EDI) feeds for clients using our enrollment systems
• Assist in managing client relationships for company executives' block of business

Necessary Skills:

• 2 years of similar or related experience in an office setting (insurance or healthcare experience preferred)
• Bachelor’s degree preferred or 2-4 years of experience in a related field
• Experience with MS Office Products: Excel, Powerpoint, Outlook, and Word is mandatory
• Detail-oriented and the ability to proof your own work
• Strong customer service skills and the ability to work one-on-one with clients
• Ability to manage your workload and be a self-starter without constant supervision
• Team player and ability to work well with clients and co-workers
• Ability to handle sensitive information with confidentiality
• Must be comfortable multi-tasking and working on multiple projects simultaneously

Work Environment:

• Office hours are 8:00 AM to 4:00 PM, Monday-Friday
• Professional business dress is required Monday-Thursday
• Casual Friday Attire
• Professional office environment
• The ability to use office equipment and sit for extended periods of time

Benefits:

• Medical, Dental, Life Insurance, and Telemedicine benefits are offered to all full-time employees
• 401K
• Paid Holidays
• PTO
• Yearly Performance Bonuses

Pay:

• $23.00-$25.00 per hour depending upon experience and skill set

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 2 years

Schedule:

• Monday to Friday

Experience:

• Microsoft Excel: 4 years (Required)
• Customer service: 4 years (Required)

Ability to Relocate:

• Salt Lake City, UT 84117: Relocate before starting work (Required)

Work Location: In person