What are the responsibilities and job description for the Workplace Experience Coordinator position at CBRE?
The Workplace Experience Coordinator role is at the forefront of delivering a positive, best-in-class office experience as a cultural ambassador, community advocate, and service leader.
As part of a “front-of-house” team, you will be responsible for providing excellent service and crafting a comfortable atmosphere by greeting visitors while supporting all employee-facing services.
What You'll Do:
- Greets employees and announces clients and visitors. Issues visitor passes and validates parking. Receives and transfers incoming calls to appropriate parties.
- Provides coordination and support for delivery of workplace services like Concierge, Reception, Switchboard, and Room Management. A/V Support, Meeting and event management, Supply and Expense Management, Meeting, and events coordination Equipment Care, etc.
- Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or connects with appropriate partners to address issues.
- Responds to customer requests and complaints with accurate and detailed information according to specific requests.
- Follows security and emergency procedures as defined for the property. Responds to emergencies in a calm, efficient manner. Acquires appropriate assistance and makes appropriate notifications by operating procedures.
- Maintains records of vendors' proof of insurance and confirms contractual documentation is received. Collaborates with vendors and employees who provide services and goods.
- Delivers orientations, tours of facilities, how to submit a work order, supply storage, amenities, and software ordering. Provides an overview of Host Experience service.
Salary : $45,000 - $60,000
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