IT Support

WCCO-TV/CBS is seeking IT Support for Engineering/Operations.

Job Description:

• This role spans both traditional IT and broadcast engineering disciplines including:
• Work effectively with both the Manager of Technology Infrastructure and the Director of Engineering to ensure the availability and proper operation of the computer network, servers, workstations, and associated equipment.
• Project manage and implement the installation, configuration and integration of complex systems including broadcast equipment.
• Candidates must have a solid understanding of local and wide area computer networks, and their components and be able to resolve issues quickly.
• Availability for supporting our 24x7 operation.
• The Specialist will assist and train end users in the best use of technology and file-based video workflows. Also, provide best practices support for remote desktop and VPN access.
• Build and maintain accounts in Active Directory and Open Directory.
• Manage user permissions, access rights, and help desk systems.
• Must have experience provisioning and supporting Apple devices using management tools like JAMF and Apple Business Manager.
• Prove that software updates and patches are accurately installed.
• Maintain security solutions including anti-virus, firewall, malware, and intrusion detection systems.
• Provide and maintain system backups and recovery.
• Provide strong leadership for implementing disaster recovery protocols.
• Assists with tracking and compliance for device data and equipment disposal, fixed assets inventory, access control, and environmental health and safety.

Required Qualifications:

• College diploma or university degree in the field of computer sciences and/or 4 years equivalent work experience.
• Microsoft Certified Administrator (MSCA) or equivalent experience.
• Highly self-motivated and directed with an attention to detail.
• Detailed knowledge of media encoding, transcoding, and management.
• Strong written, verbal communication, and interpersonal skills.
• Proven customer service orientation.

CBS News and Stations, brings together the power of CBS News, 28 owned television stations in 17 major U.S. markets, the CBS News Streaming Network, CBS News Streaming local platforms, local websites and cbsnews.com, under one umbrella. CBS News and Stations is home to the nation's #1 news program 60 MINUTES, the CBS News Streaming Network, the first 24/7 digital streaming news network, the award-winning broadcasts CBS MORNINGS, CBS SATURDAY MORNING, the CBS EVENING NEWS WITH NORAH O'DONNELL, CBS SUNDAY MORNING, CBS WEEKEND EVENING NEWS, 48 HOURS and FACE THE NATION WITH MARGARET BRENNAN. CBS News and Stations provides news and information for the CBS Television Network, CBSNews.com, CBS News Radio and podcasts, Paramount , all digital platforms, and the CBS News Streaming Network, the premier 24/7 anchored streaming news service that is available free to everyone with access to the internet. The CBS News Streaming Network is the destination for breaking news, live events, original reporting and storytelling, and programs from CBS News and Stations' top anchors and correspondents working locally, nationally and around the globe. CBS News' streaming services, across national and local, amassed more than 1.01 billion streams in 2021. Launched in November 2014 as CBSN, the CBS News Streaming Network is available on 30 digital platforms and apps, as well as CBSNews.com and Paramount . The service is available live in 91 countries. CBS News and Stations is dedicated to providing the highest quality journalism under standards it pioneered and continues to set in today's digital age. CBS News earns more prestigious journalism awards than any other broadcast news division.

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Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling or by sending an email to Only messages left for this purpose will be returned.

Nearest Major Market: Minneapolis

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