Boutique Director - Houston

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. Boutique Director We are looking for a Boutique Director who will be the ultimate leader and brand ambassador of the Boutique. They will have an influential part for building and developing an exceptional team that consistently provides superior client service and ensuring that the boutique exceeds defined performance targets. The Boutique Director should be passionate about creating a client service-oriented environment and coaching and mentoring diverse leaders. The Impact You Can Create At CHANEL: Coach and always inspire boutique staff to deliver an elevated client experience for all clients Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork Act as leader of leaders, actively developing boutique leadership and empowering the team to manage their direct reports and assigned business responsibilities. Develop and achieve business goals, partnering with boutique team and Home Office to devise creative and strategic solutions to increase sales Lead the team with agility and resilience, continuously improving based on key performance indicators and lessons learned Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events You Are Energized By: The history and heritage of The House of CHANEL People leadership and development Fostering a meaningful client experience centered around inclusion and connection Building collaborative partnerships and relationships Being comfortable in the middle of complexity and ambiguity Multi-tasking within projects in a dynamic, fast paced environment Creativity and innovation by testing, learning and taking new risks Position Requirements: Minimum 7 years of related experience Bachelor’s degree (preferred) Ability to lift 15 lbs. A flexible schedule with the ability to work late nights, weekends and some holidays CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We care deeply about our employees and strive to create a safe environment that values people's humanity and uniqueness so that they are free to bring their full selves to work and to their life's calling. Inspired by our founder, Gabrielle Chanel, who constantly pushed boundaries in her personal and professional life, there is no one way forward at CHANEL. We offer a unique work environment where you are encouraged to better understand the brand, the business, and your motivations, so that together we can unlock the possibilities of your growth. At CHANEL, being a purposeful and human-driven employer means being intentional, meaningful, and caring in inspiring our people; fostering environments that reflect our strong values; encouraging and enabling inclusion; and investing in work and workplaces that foster collaboration and well-being. This is critical for the long-term success of our business.