What are the responsibilities and job description for the Customer Advocate position at CCFI. LLC?
Do you enjoy working in customer service? Are you interested in the finance industry? If so, we have the job for you!
***BILINGUAL SPANISH /ENGLISH APPLICANTS ENCOURAGED TO APPLY***
We are hiring a Customer Service Representative who can provide excellent customer service, who wants to grow with the company.
- Verify customer information and process loans
- Evaluate and process loan applications
- Check cashing transactions after following verification procedures
- Communicate effectively with customers providing excellent customer service
- Provide customer with recommendations about short term financial needs
- Adhere to all company policies, procedures, and customer confidentiality requirements
- Create a positive, respectful, environment among peers, superiors, and customers
Some of the Customer Service Representative Requirements:
- Providing excellent communication and interpersonal skills
- Extreme attention to detail and ability to multitask
- Ability to work in a fast-paced environment and metric driven environment
- Contacting customers to assist getting their accounts on track
- Excellent attendance record
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Salary : $18 - $22
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