Application Specialist I

Why CCI? CCI Systems, Inc. is an Employee-Owned solution provider specializing in telecommunications, comprehensive network assessments, industry-leading engineering, drafting and design services, and 24/7 support services. Come join our team of engineers and experts that guide our customers toward the right choices to future-proof their network for years to come. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We value our employee’s hard work and determination and REWARD results all while having fun!

Our mission is to make life better by connecting people through innovative communication systems.

We are seeking an Application Specialist to develop and maintain application software solutions in support of business needs.

Responsibilities

• Develop and deliver application solutions to enable business users’ easier access to data, reports, and to encourage adoption of new business processes.

• Develop and monitor data integrations within the application tools.

• Alert and collaborate with the Data Services team on data integration errors, data availability or other issues.

• Participate and understand potential performance impact of product changes and help to ensure performance is maximized.

• Develop and maintain a strong rapport with business users, product owners and SME’s.

• Work closely with Business Analysts to ensure changes to existing systems will meet business process needs.

• Participate in efforts to ensure adherence to security and governance policies, including conducting audits.

• Participate in requirement gathering, analysis and implementation of new business process for assigned products and applications.

• Participate in business solution development for assigned products and applications.

• Participate in educating business users on security and compliance for assigned systems and products.

Serve as a support, training, and demonstration resource to business users for assigned systems, solutions, and products.

• Participate in collecting all applicable value assessment metrics before and after solution is delivered.

• Ensure confidentiality of company information.

• Perform other related duties as assigned by management.

Skills we are looking for

• Associates or bachelor’s degree in Business, Information Technology, or Management Information Systems is preferred.

• 3-5 years of experience with either business process improvement or an application development tool.

• Experience with Microsoft office tools.

• Experience with QuickBase or similar application software preferred.

• Certification in QuickBase App Builder and Power Apps preferred.

• Experience with Agile development methodology.

• Experience with business process improvement, documentation and applying security and governance in development.

• Strong analytical skills.

• Good interpersonal skills and able to effectively communicate both written and verbal, prepare reports and plans.

• Strong attention to detail.

• Ability to handle sudden priority shifts and be able to switch tasks easily without gaps in productivity and with an understanding attitude.

• Willingness to learn; adapts and accepts increased responsibility.

• Highly responsible, resourceful, accurate, dependable, and self-motivated.

• Leadership with skills to positively influence others, collaborate with teammates, communicate on the level of others, listen, and understand people in circumstances common in the workplace.

• The ability to embrace corporate values, understands the company mission, and exemplifies CCI leadership behaviors.

Shift is Monday - Friday, 8:00 a.m. to 5:00 p.m. with flexibility to work outside of those hours as needed.