Global Billing Specialist/Analyst

Do you live and breathe all aspects of account receivables and billing? Does maintaining and applying accounting principles, practices, and procedures in compliance with generally accepted accounting principles and consisting meeting and exceeding deliverables sound exciting?  Well keep reading, because Competitive Capabilities International (CCI), a global operations excellence management company is looking for a Global Billing Specialist/Analyst.

About Competitive Capabilities International (CCI)

At CCi, our mission is to help build efficient and sustainable organizations that empower people to do their best work. With our continuous improvement platform and digital applications, we help businesses unlock greatness in everyone on the journey to world-class performance.

CCi has a 35-year track record of helping leading organizations build competitive capability through maturity-based best practice implementation. We are immensely proud of our continuous improvement solution, TRACC, which has transformed over 3000 supply chains in more than 75 countries.

About this role

The Billing Specialist/Analyst is responsible for ensuring that all revenue is fully accounted for monthly Enterprise wide. The role will report to the Global Shared Services Manager. The role is fully responsible for managing the Accounts Receivable cycle from billing to ensuring that clients pay on time and according to terms. The Billing Specialist/Analyst must be flexible and able to work in multiple global and domestic time zones as may be required to fulfill the job duties in this role.

Where you will be located: (APPLICANT MUST CURRENTLY RESIDE IN THE ORLANDO, FL or GREATER ORLANDO SURROUNDING AREAS TO BE CONSIDERED FOR THIS POSITION). This position is a remote, home office-based position located in the Orlando, Florida and Greater Orlando surrounding areas.

How you will be rewarded:  CCI offers a competitive base salary, generous time off, and a comprehensive benefits plan.

You will be working with:

• Global Finance Team
• Sales and Account Management Teams
• Our Clients

You will make an impact by:

• Managing client invoicing for software fees (license and subscription) and consulting fees (time and expenses); reconciles revenues and invoices with client contracts and purchase orders.
• Ensuring that all billing related to Consulting and Product is billed in full, completely, and accurately, on a monthly basis.
• Maintaining and updating the product billing information with regards to License and Subscriptions to ensure completeness of revenue for the Europe region.
• Ensuring that invoices are submitted to clients timeously and in accordance with the necessary requirements.
• Monitoring and managing any revenue accruals made during the month in conjunction with the CSM’s and Shared Services Manager.
• Checking and alerting the system administrator to any issues related to open air that could hinder the billing process.
• Managing the accounts receivable balance, including resolving any client queries timeously so that they do not impact negatively on collections.
• Collaborate with Account Directors to ensure that there are no overdue accounts, clients are paying within the agreed payment terms.
• Maintaining and applying policies, procedures, and strategy for accounts receivable collections.
• Demonstrating successful relationship management with both the internal and external stakeholders of the business, creating a conducive environment for interaction with all departments across board as well as customers
• Performing additional assignments as directed by the Superiors.

To excel in this role, you will need:

• Bachelor's degree in business administration, Finance, Accounting, or related major required.
• A minimum of 3-years' dealing with consulting billing and/or collections/customer service role.
• Accounting systems experience preferred (NetSuite or other similar ERP system).
• Professional Service Automation systems experience preferred (OpenAir).
• Thorough knowledge of standard contract terms, including time & expenses, fixed-fee, not-to-exceed, milestone billing and how it is applied in billing process preferred
• Understands general business practices and terms for a consulting business.
• Advanced written and spoken communication skills in English.

Key Capabilities:

• Must have the ability to operate independently with minimal supervision.
• Must have the ability to work in ambiguous situations, whilst creating clear structure and order.
• Excellent communication skills and strong relationship management skills at various levels of the organization
• Fast learner who can hit the project running.
• Must be well organized.
• Analytical ability to analyze and improve current practices, performance, and company processes.
• Proactive and results driven.
• Extremely detailed-oriented, ability to provide solutions to accounting issues.

Key Performance Areas

KPA 1: The Monthly Billing deadline achieved.

KPA 2: Accuracy and completeness in recording of revenue, as well as managing revenue accruals to a minimum (5% of Total monthly revenue)

KPA 3: Invoice and Revenue queries expeditiously and effectively dealt with

KPA 4: Quality Debtor management because of accurate billing

KPA 5: Managing Re-work.

Key Performance Indicators

KPI 1: The Monthly Billing deadline achieved (WD5)

KPI 2: Revenue is completely and accurately recorded in the period it is recognized, e.g.   product fees and approved OA invoices, time & expenses, and approved accruals.

KPI 3: The AR email maintained to zero at end of day.

KPI 4 No Debtor write-offs related to billing and monthly overdue balance < 20% of debtor book.

KPI 5: Less than 5% Credit memos due to accounting errors, against the monthly invoice volume

Note: This is not an exhaustive list of job duties; therefore, any other tasks, duties and responsibilities may be as assigned by management

Salary : $50,000 - $0