What are the responsibilities and job description for the Front Desk Associate position at CCMC?
CCMC currently has a part-time Front Desk Associate at Anthem Highlands in Broomfield, CO!
The focus of the Front Desk is to be the face of the company and to assists residents with a happy and respectful demeanor. You will be in charge of monitoring PCC (Parkside Community Center) front desk. This will include greeting and assisting members in person and/or by phone. You will be in charge of directing callers to our different departments based on their needs. The ability to provide general information i.e., hours, current programming offerings, upcoming events, other staff information. Additional duties may include member assistance with our different online platforms.
The Front Desk Associate will open or close the community center, as the shift requires; check- in members and guests recording the member has planned use of the facility in activities registration system; periodically walks the facility to identify missing people; enforces board-approved rules for use of the Parkside Community Center including the PCC Guidelines; registers residents for special events and classes in activities registration system; collects payment at time of registration and provides receipts; assist Membership Coordinator to create membership codes for all new residents meeting eligibility criteria and enter information in membership database; assist Membership Coordinator to maintain the membership filing system in a neat and orderly fashion; file paperwork for all departments; answer phones, greets visitors and provides information and referral; report any accidents, unsafe conditions, or problems to the appropriate staff member; light cleaning duties to include refilling disinfectant solution to spray bottles; wiping down front desk.
The ideal candidate will have 6 months experience in customer service environment with basic cash handling experience; communicate effectively both orally and in writing; establish and maintain good working relationships with Board, staff, residents, volunteers, and contractors; strong conflict resolution skills. Excellent “people” skills; multi-task; accurately operate a cash register, make change and count deposits; strong computer skills; learn software such as RecDesk, Jenark, and Microsoft Office products.
Work is conducted primarily in an indoor environment. Employee may be required to repetitively lift and move up to 25 lbs (gym equipment). All prospective employees must pass a pre-employment drug screen and background check. Evening and weekend work is required.
Anthem Highlands is a planned 1,800 single-family home community association in Broomfield, CO, just north of Denver. Anthem Highlands opened for sales in 2005 and now has 1300 homes. The community has extensive lifestyle and fitness programming, open space, trail system, pocket parks and a centerpiece 32,000 sq. ft. community recreation facility called Parkside Center.
Job Type: Part-time
Pay: $16.00 - $17.25 per hour
Schedule:
- Weekend availability
Work Location: One location
