Office Manager

Description

Cedar Valley Mental Wellness is seeking an experienced Office Manager.  This person will play a vital role in ensuring the smooth operation of our clinic. You will oversee administrative tasks, manage staff schedules, and coordinate daily operations to support our clinicians and provide exceptional care to our patients. Your attention to detail, organizational skills, and ability to multitask will be essential in maintaining efficiency and effectiveness in our clinic. Responsibilities include:

• Manage day-to-day administrative operations, including scheduling appointments, handling patient inquiries, and maintaining accurate records.
• Supervise administrative staff and provide guidance and support as needed.
• Coordinate staff schedules, ensuring adequate coverage for patient appointments and administrative tasks.
• Oversee billing processes, including verifying insurance coverage, processing payments, and resolving billing discrepancies.
• Maintain inventory of office supplies and equipment, ensuring adequate stock levels.
• Assist in the recruitment, training, and onboarding of new administrative staff.
• Collaborate with clinicians to ensure seamless coordination of patient care and administrative tasks.
• Implement and maintain office policies and procedures to uphold clinic standards and compliance with regulations.
• Handle sensitive information with confidentiality and discretion.
• Provide financial oversight of clinic operations

This is a full-time position.  CVMS offers a competitive benefits package to include health, vision, and dental insurance.  401K-match.  Profit sharing opportunities available. 

Cedar Valley Medical Specialists is 100 percent independent and 100 percent locally owned. Our staff of more than 400 includes specialized physicians as well as advanced practice and mid-level providers and support staff across dozens of healthcare specialties. We are headquartered in Waterloo, and all of our physicians, clinics, and labs are located in and around the Cedar Valley so that we may better serve our entire community. 

Requirements

• Bachelor's degree in business administration, healthcare management, or related field preferred
• Proven experience in office management or administrative role in a healthcare setting
• Strong organizational and multitasking skills with the ability to prioritize tasks effectively
• Excellent communication and interpersonal skills with the ability to work collaboratively in a team environment
• Knowledge of healthcare billing and insurance procedures is desirable
• Compassionate and empathetic attitude towards patients and staff