Support Services Assistant

• High school diploma or equivalent
• Valid Driver’s License
• Proven administrative experience.
• Superb written and verbal communication skills as well as the ability to communicate in a progressive manner.
• Strong time-management skills and multi-tasking ability
• Highly organized to work independently with minimal supervision within a fast-paced environment.
• Proficient in Microsoft Office, with aptitude to learn new software and systems.
• Motivated by CEDARS mission and flexible to meet the ever-changing needs of the organization.

Reports To: Associate Director of Support Services

Classification: Non-Exempt

Starting Rate of Pay: $16.50/hour

Schedule: Monday-Friday 8:00AM-4:30PM

About CEDARS

At CEDARS, our mission is to help children achieve safety, stability, and enduring family relationships. For over 75 years, thousands of kids and families have found refuge and a new beginning at CEDARS. As one of Nebraska’s most trusted human service organizations, we make sure that kids feel safe and secure. At the same time, we’re giving parents, foster families, and partnering agencies the support they need to care effectively for kids.

Diversity

At CEDARS, we embrace diversity, and we know the journey towards belonging never ends. Click (here) to learn more about our journey.

Job Summary

The Support Services Assistant provides administrative support to CEDARS Administration and Programs in the Northbridge office location. The Support Services Assistant will be responsible for uploading confidential documentation in client information management system, maintain up-to-date recordkeeping, data entry, and other support functions of the organization.

Responsibilities

• Be flexible, possess strong customer service skills, and a genuine willingness to partner with all programs and staff to fulfill CEDARS mission.
• Handle confidential employer and client information and abide by HIPPA laws and guidelines.
• Perform general clerical support (i.e., answer and direct phone calls, organize and type correspondence, schedule meetings and reserve conference rooms, receive deliveries, data entry, scan, and upload documents, conduct research, monitor office supplies, ) for CEDARS programs and services.
• Serve as the eyes and ears of the office, providing information, answering questions, resolving office related malfunctions, and responding to requests.
• Operate office machines including copiers, printers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.
• Present excellent customer-service skills to clients, visitors, and staff and maintain a positive and professional image.
• Manage filing systems, update records, organize documentation, prepare reports, enter data, and complete vouchers.
• Review, verify totality, then upload confidential client information documents (background checks, medical records, court documents, service plans, assessments) into client information management system.

As a full-time active employee, you are eligible to participate in the following benefits:

• medical, dental, and vision coverages
• flexible spending accounts and health spending accounts
• personal leave, emergency leave, paid holidays, and floating holidays
• retirement plan with 5% company match
• life & long-term disability insurance
• employee assistance program
• wellness and engagement program
• early childhood childcare discount
• opportunities to collect overtime hours if desired
• shift differentials for certain hours worked and holidays
• mileage reimbursement
• extensive training and professional development opportunities