Mortgage Advisor

Who we are… 

Celebrity Home Loans, (“CHL”) is a national independent mortgage bank with a progressive 50 state licensing strategy. We lend billions of dollars annually through our highly diversified network of retail divisions, regions, and branches. Our corporate core mission is to create a culture of responsible autonomy- which means every one of our employees has the freedom and flexibility to reach their highest goals while remaining accountable for their decisions and their results. We want our team members to drive this organization forward. We seek similarly minded folks who believe they work best and achieve the most when given the opportunity to operate within responsible autonomy.

We’re Building a Different Kind of Team

Our mission is the simple, powerful, act of caring more. We prioritize the needs of people and make a difference with open, empathetic, and honest communication that educates, empowers, and enables people to improve their financial lives, and as a result, their whole lives. We believe in building a relationship that goes beyond the transaction and we are empowered to take care of each other.

At Celebrity Home Loans we roll out the red carpet for our stars; our employees are integral to our success, bringing commitment to our purpose, driving growth through responsible autonomy, empowering people with information and understanding, and living our values. Culture is the foundation of everything we do at Celebrity. We define culture as our values in action and you can make a difference to the people we help.

The Opportunity

The Mortgage Advisor (MA) provides sales support to the Loan Officer to maintain and build client relationships. The MA will handle pre-purchase consultations, handle client follow up and be the Agent/Partner Communication throughout the transaction. MA will run lead management and conversion for the Team and assist the LO with proactive team growth.

What You’ll Contribute:

• Provide an exceptional client experience
  1. Initial Dreams & Goals Calls with new prospects
  2. Taking applications over the phone
  3. Consultations – FTP/EAP
  4. Contract Meeting
  5. Post-Closing Call and Service (depending on your team structure)
• Provide an exceptional experience for agents involved in the transaction
  1. Connect with Listing Agent after an offer is submitted to further sell the offer and share with them our process so that they understand exactly what to expect when working with a team of our caliber
  2. Once offer is accepted, touching base with the listing agent every few days to update them and continue to build a relationship with them
  3. For online leads – connect with the buyer’s agent or refer them to one of your agent partners or a high value agent that you are working to partner with (and do the same as you are doing for the listing agent above)
• New Business Development
  1. At the end of the transaction, assuming everything went well and you’ve built great rapport with the agent, try and set a meeting either in your office or theirs to begin the business relationship (depending on how your team is structured, either you yourself would be going to the meeting, or your team lead/business development manager)
•  Additional Daily Tasks
  1. Client Side
     • Following up with pre-approved clients weekly to keep them apprised of what’s going on in the market and giving them valuable information that will keep them motivated
     • Providing financial analyses for specific properties that clients are considering
     • Personally, handling any issues that may arise in a transaction
  2. Personal Growth
     • Staying on top of trainings to continue to perfect your sales process
     • Staying on top of mortgage guidelines to ensure no mistake ever happens twice on a file
  3. Weekend Coverage

What You’ll Need:

• Must have a minimum of 5 years of current operation or sales experience in the mortgage lending industry.
• Ability to work independently with minimum supervision
• Strong PC skills; must be able to complete data entry with exceptional accuracy
• Excellent written and verbal communication skills
• Participate in proactive team efforts to achieve departmental and company goals
• Promote a positive team work environment through the sharing of knowledge and skills
• Experience with Encompass LOS systems a plus.
• Ability to prioritize and decipher policies, programs and guidelines.
• Strong attention to detail, organizational and communication skills.
• Ability to handle multiple tasks, take on new responsibilities and prioritize work in a deadline intensive environment.
• Strong interpersonal and teamwork skills and ability to influence through collaboration.
• Self-motivated, high level of personal energy and commitment.
• Problem solving skills as well as flexibility and adaptability are of key importance.

What We Offer:

• (Enter Base Salary Range Discretionary Bonus or Commission): (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)
• Benefits Include: Medical, Health Savings Account, Flexible spending account, Dependent Care Flexible spending account, Dental, Vision, voluntary life and AD&D, Employer paid Short-term disability, long-term disability, Critical illness, Cancer, Accident, Legal, identity theft protection, 401k and Flexible Time-off

Celebrity Home Loans is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, age, and protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.

Celebrity Home Loans, LLC | NMLS #227765 

One Mid America Plaza, Suite 800 | Oakbrook Terrace, IL 60181