Call Center Customer Service
Job Posting for Call Center Customer Service at Celerity Staffing Solutions
Seeking out a Customer Service Specialist for a premier company that focuses on helping people!
$18.75 an hour.
7-week training program Monday-Friday 8am-4:30pm.
24/7/365 Inbound Call Center; after training no shift ending later than 10pm.
This TEMP to HIRE position will give you the opportunity to deliver high-quality service to callers from pharmacies, doctor's offices, and plan members
AND give you the ability to work from home! *MUST LIVE IN WISCONSIN*
You are responsible to troubleshoot and provide resolution to inquiries on all topics; striving for first contact resolution. Work to meet department performance metrics and ensure your main priority will always be answering incoming calls. Document all inquiries handled in a complete, clear, and concise manner. Must be proficient at utilizing multiple applications.
SKILLS & QUALIFICATIONS:
- Knowledge of MS Office
- Typing at a minimum of 40 WPM
- Two years' customer service experience preferred
- Bilingual skills desired
- Ability to learn large amounts of information quickly
REQUIREMENTS:
- HS Diploma Required
- Ability to pass pre-employment background check and drug screen
- Pass an internet speed test
GREAT BENEFITS from Day 1 including PTO and weekly pay!
Class begins June 24th Interviews starting now
Salary : $19 - $19
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Job openings at Celerity Staffing Solutions
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