How much does a Customer Service Representative III make in the United States? The average Customer Service Representative III salary in the United States is $48,368 as of April 27, 2020, but the range typically falls between $42,777 and $56,441. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Customer Service Representative III
Customer Service Representative III responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solution or requested information to the customer. Being a Customer Service Representative III analyze a customer's service needs and refer to other service or technical departments for follow up or additional information as needed. Provide updates to other internal teams on customer needs and factors that contribute to customer satisfaction. Additionally, Customer Service Representative III may be assigned to support products that are more complex or critical. May utilize a customer relationship application or database to record activities and research product information. Requires a high school diploma or its equivalent. Typically reports to a Supervisor or Manager. The Customer Service Representative III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Customer Service Representative III typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)... View full job description
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
What does a Customer Service Representative III do?
Customer Service Representative III in Addison, TX
Answer incoming phone calls and emails promptly and professionally.
November 18, 2019
Follow-up on quotes, samples, etc.
November 26, 2019
Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
Customer Service Representative III Salary by State
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Understand the total compensation opportunity for a Customer Service Representative III, base salary plus other pay elements
Average Base Salary
Average Total Cash Compensation
Includes base and annual incentives
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative III in the United States. The base salary for Customer Service Representative III ranges from $42,777 to $56,441 with the average base salary of $48,368. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $43,852 to $57,912 with the average total cash compensation of $49,701.