How much does a Customer Service Representative III make in the United States? The average Customer Service Representative III salary in the United States is $49,500 as of April 27, 2021, but the range typically falls between $43,779 and $57,762. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

25% $43,779 10% $38,570 90% $65,283 75% $57,762 $49,500 50%(Median)
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Job Description for Customer Service Representative III

Customer Service Representative III responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer. Being a Customer Service Representative III analyzes a customer's service needs and refers to other service or technical departments for follow up or additional information as needed. Provides updates to other internal teams on customer needs and factors that contribute to customer satisfaction. Additionally, Customer Service Representative III may be assigned to support products that are more complex or critical. May utilize a customer relationship application or database to record activities and research product information. Requires a high school diploma or equivalent. Typically reports to a customer service manager. The Customer Service Representative III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Customer Service Representative III typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification. (Copyright 2021 Salary.com)... View full job description

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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Average Base Salary

Core compensation

 
 
 
43779
57762
49500

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
44880
59263
50867
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative III in the United States. The base salary for Customer Service Representative III ranges from $43,779 to $57,762 with the average base salary of $49,500. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $44,880 to $59,263 with the average total cash compensation of $50,867.
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43779
57762

 

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Skills associated with Customer Service Representative III: Service Level Management, Customer Interaction, Customer Support Policies, Standards and Procedures, Product Support ...More

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Salary estimation for Customer Service Representative III at companies like : LIQUIDITY SERVICES INC, OVERSTOCK.COM INC, WILLIAMS-SONOMA INC

Jobs with a similar salary range to Customer Service Representative III : Customer Success Specialist, Customer Support Specialist III