How much does a Customer Service Representative III make in the United States? The average Customer Service Representative III salary in the United States is $49,316 as of July 26, 2022, but the range typically falls between $43,855 and $56,601. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Customer Service Representative III
Customer Service Representative III responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer. Being a Customer Service Representative III analyzes a customer's service needs and refers to other service or technical departments for follow up or additional information as needed. Provides updates to other internal teams on customer needs and factors that contribute to customer satisfaction. Additionally, Customer Service Representative III may be assigned to support products that are more complex or critical. Uses a customer relationship application or database to record activities and research product information. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Customer Service Representative III typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification. (Copyright 2022 Salary.com)... View full job description
Overstock.com, Inc. operates as an online retailer in the United States and internationally. It operates through Retail and tZERO segments. The company offers furniture; and home decor, including rugs, bedding and bath, home improvement, kitchen items, and other related products. It also operates Worldstock Fair Trade,... More
Fiscal Year Ended in 2021
What does a Customer Service Representative III do?
Customer Service Representative III in Flagstaff, AZ
They talk with customers in person and over the phone, and they also provide digital support.
November 11, 2019
Customer Service Representative III in Parkersburg, WV
Many call centers record phone calls to verify that customer service standards are being met, so it's important to maintain professionalism at all times, even when dealing with angry customers.
October 26, 2019
Customer Service Representative III in Greensboro, NC
A customer service representative's salary varies according to the geographical area, industry (financial or medical jobs pay better than others), and the number of years on the job.
Customer Service Representative III Salary by State
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Average Base Salary
Average Total Cash Compensation
Includes base and annual incentives
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative III in the United States. The base salary for Customer Service Representative III ranges from $43,855 to $56,601 with the average base salary of $49,316. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $44,805 to $58,096 with the average total cash compensation of $50,601.