Quality Control and Computer Repair Technician

Job Description:

We seek a versatile Quality Control and Computer Repair Technician. This dual-role position is crucial for operational efficiency. As a Repair Technician, you'll diagnose, process, repair, and test client devices. In the QC role, you'll conduct post-repair quality control checks for all devices serviced by the technicians, balancing speed and accuracy effectively.

Job Duties (QC Technician):

• Performing post-repair quality control checks to ensure that devices meet specified criteria for functionality and performance.
• Utilizing diagnostic tools and software to identify and resolve hardware and software issues in computers and other electronic devices.
• Maintaining detailed records of repairs, quality control checks, and any issues encountered during the process.
• Striking a balance between speed and accuracy in performing quality control checks, ensuring efficient yet precise assessments.

Job Duties (Repair Technician):

• Identify and troubleshoot hardware and software issues in computers and related devices.
• Repair or replace faulty hardware components, such as Screens, Housing parts, and motherboards.
• Resolve software-related problems, including operating system errors, software conflicts, and application issues.
• Follow established procedures and guidelines, especially when handling warranty repairs or compliance requirements.
• Ensure the quality and functionality of repaired computers through testing and quality control checks.
• Maintain detailed records of repairs, documenting the nature of the issue, steps taken for resolution, and any replaced components.
• Striking a balance between speed and accuracy in performing repairs, ensuring efficient yet precise resolutions.

Benefits

• Career Growth: As an authorized service provider of Lenovo, Cell Tech employees are required to complete Lenovo training and certification courses. Our employees agree this is an essential first step in seeking CompTIA certifications. We also work with Acer, Dell, HP, and Apple products.
• We offer competitive Health Insurance plans.
• On-Site: this position offers on site IT services rather than field work.
• Flexible schedule during client’s summer breaks: Because we work primarily with schools, our work slows down during school breaks. If you need time off work during summer, we’re able to accommodate that.
• Overtime Opportunities: During the time that school is in session, optional overtime opportunities are offered based on customer needs.
• Paid Holidays: All Cell Tech Employees enjoy 6 paid holidays a year, after their 3 month probationary period.
• PTO: Full time employees are eligible for one week of PTO a year, after their first year.
• We offer competitive Health Insurance plans

Qualifications

As a Computer Repair and Quality Control Technician, your work embodies the company’s objective of supporting educators. We are looking for someone eager, prompt, and meticulous. Successful candidates are those who focus on efficiency and accuracy.

Other qualifications include:

• Minimum 18 years of age
• Technical know-how (must be able to operate computers and perform data entry)
• Successfully pass a background check
• Legal right to work in the US

Job Type: Full-time

Salary: $16.00 - $18.00 per hour

Benefits:

• Flexible schedule
• One week PTO a year, after 1 year of full time employment

Schedule:

• 8 hour shift
• Monday to Friday

Salary : $16 - $18