Navigator

6435

Navigator – Healing After Trauma (HAT) Program

CenClear is looking for a full-time HAT Navigator. This is a Coordination of Care/Case Management position that works with clients in CenClear’s MH Outpatient Healing After Trauma (HAT) Program. This is a 4-year grant funded position.

Purpose: To assure quality of services, customer satisfaction, staffing and the provision of clinical support services are in place across CenClear enrollment to discharge.

Hours: 40 hours per week

Location: Based out of Clearfield office, occasional travel may be required for DuBois or Punxsutawney offices

Covid-19 vaccine is encouraged but not required. Religious and/or medical exemptions will be reviewed.

Qualifications:

• Bachelor’s Degree in mental health or related field
• Knowledge of staffing processes
• Knowledge of MH/DA programs
• Knowledge of QA processes
• Knowledge of community resource
• Must be able to adapt hours to needs of position
• Must possess excellent verbal and written communication skills
• Must have access to telephone and internet
• Must be able to identify with the agency Mission and support the agencies philosophy and implementation of trauma informed care

General Description of Duties:

• Quality Assurance: To establish and maintain systems to monitor quality assurance throughout the MH Division by monitoring delivery of services, problem identification, and resolution.
• Staffing: Coordinate/Staff all staffing needs for outpatient services once case assignment occurred
• Customer Satisfaction: To establish and maintain a system to evaluate and maintain customer satisfaction across the MH/DA Division.
• Enrollment/Discharge: To establish and maintain timely enrollment and discharge of consumers in MH/DA Outpatient Programs.
• Resources: To assure all necessary resources are available to provide quality case management to consumers.
• Communication: To assure that communication occurs in a timely manner among all persons needing to know.
• Case Management Coverage: To assure that consumer’s needs are met when a therapist has not yet been assigned or in a staff absence, and that those services, if billable, are billed appropriately.
• Record keeping, assessment, and data collection
• Accountability: To assure that requirements for key result areas are being met.

Benefits for full-time employment:

• Excellent Medical Insurance (shared cost)
• Life Insurance (twice annual salary)
• Short Term Disability
• 401 (k) (Company match up to 7% based on employee deferment)
• Paid Holidays (8 per year)
• PTO (12 upon hire; increases with years of service)
• EAP (includes immediate family members)
• Flexible Work Schedule (if position qualifies)
• 18% discount on Verizon cell phone services
• Mileage Reimbursement
• Tuition/Course Reimbursement for applicable coursework

If interested, please submit resume to resume@cenclear.org