Specialized Screening Program Manager
Job Posting for Specialized Screening Program Manager at CenCore LLC
Job Description:
Job Requirements:
PLEASE NOTE THIS IS A FULL TIME POSITION
Monday to Friday core hours
Annual Salary TBD based on experience.
RESPONSIBILITIES:
- Conducting and logging US Citizenship verifications (verification of government documents)
- Creating documentation/job aids to help personnel in scope for specialized background screens understand what the process is, what action those individuals need to take and by when, what paperwork they need to complete, etc.
- Interfacing with Microsoft FTEs and other vendors to provide and receive status reports on various background check statuses
- Creating and maintaining trackers/spreadsheets to have situational awareness on which individuals are in scope for specialized background checks, what actions are pending, what paperwork is pending completion, what the status of their background screens are, when are required trainings due, when are fingerprint packets due for refresh/renewal, etc.
- Contacting individuals to provide instructions on completing their paperwork, following up with individuals who are overdue on paperwork, escalating when someone has not completed paperwork within time frames specified in SOPs
Job Requirements:
- US Citizenship.
- Minimum of 18 years of age.
- High School Diploma or GED.
- Impeccable customer service skills.
- Excellent verbal communication skills and able to interpret documents to ensure all rules and procedures are being applied.
- Ability to work in a MS Windows based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint)
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