What are the responsibilities and job description for the Claims Trainer position at Centene Corporation?
Position Purpose: Conduct training related to Claims. Develop, design and implement training curriculum and implement new products.
Train, inspire, motivate, and coach employees to obtain desired quality and production results
Identify and develop appropriate training programs, including the selection or design of appropriate training aids
Communicate training progress to management during and after training in a qualitative and efficient manner
Create, prepare and update class paperwork and training aids
Demonstrate effective presentation skills and excellent customer service skills
Conduct training needs analyses
Perform audits to determine training needs and quality scores. Recommend policies and procedures
Travel to various Centene sites to conduct claims training
Claims processing and managing projects as needed
Qualifications:
Education/Experience: Associate's degree or equivalent experience. 2+ years of experience in training or claims processing. Strong customer service skills. Knowledge of managed care information systems. Advanced claims processing experience preferred. Ability to travel out of state up to 20%.
License/Certification: Valid driver's license.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
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