Team Leader

Overview:

CASES’ Supervised Release Program (SRP) annually diverts 2,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. About 88% of SRP participants identify as Black and Latinx. The program serves individuals of all gender identities and sexual orientations. While many SRP participants experience significant behavioral health and other service needs, they have not been found guilty of a crime and have limited obligation to engage in treatment and services. This context requires SRP community staff to expertly deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements.

What You Will Be Doing:

• Oversee and manage the clinical and administrative operations of a pretrial services team (assistant team leaders, clinical case coordinators, case coordinators) ensuring the effective delivery of community supervision, clinical interventions, case management, credible messenger, peer support, rehabilitation and support services
• Ensure team members utilize family and significant others with participant consent to support effective assessment and successful pretrial supervision outcomes.
• Manage a small, specialized caseload of participants by conducting comprehensive assessment and providing intensive supervision and/or case management to individuals with intimate partner violence (IPV) charges, those with serious mental illness, severe substance uses disorders, people who are homeless, high profile media cases, and others with complex high risks and needs.
• Run daily organizational, weekly team meetings, and virtual staff check-in meetings under supervision of the borough director; collaborate with other team leaders ensuring consistent practice across borough-based teams and generally throughout SRP
• Implement risk management protocols, case reviews, staff supervision protocols, incident reporting, and conduct in-person and virtual work in the community with team members to support staff in their work with participants with elevated risks and needs.
• Provide staff supervision, coaching, and training to promote adherence to fidelity standards for supervision and case management, supporting staff to develop competence to consistently perform to achieve the goals and objectives of SRP and meet the needs of program participants.
• Supervise the timely, complete, and accurate documentation in the database in accordance with confidentiality regulations to ensure court services staff have accurate information to share with court stakeholders, participants attend court dates and satisfy the conditions of their supervision
• Respond to feedback and recommendations from Quality Improvement, Clinical Practice, Evaluation, and Clinical and Evidence-Based Training teams, to promote continuous quality improvement and run a high performing team.
• Supervise the delivery of culturally competent and anti-racist services in accordance with CASES’ policies and the delivery of excellent court services to address the needs of youth and young adults, adults, and individuals with behavioral health needs and that are responsive to the race, ethnicity, sexuality, gender, and criminal legal history of program participants.
• Lead clinical supervision, case reviews, staff meetings, and in-service trainings supporting staff to develop clinical, motivational interviewing, trauma-informed, gender-responsive, supervision, case management, and self-care competence
• Ensure the team achieves expected performance in accordance with contracted and performance goals for intakes, failure-to-appear, felony re-arrest, legal case disposition and participant voluntary engagement in services to address needs
• Any other duties as required by the Program Director and other supervisory staff.

For more information about CASES benefits please visit: Careers - CASES