What are the responsibilities and job description for the Assistant operation position at Central Bank?
Job Description
What You’ll Do :
As a valued member of the deposit operations team, you will perform a wide variety of functions within the deposit operations area.
You will build relationships with internal and external customers while providing legendary service. Your strong combination of interpersonal, analytical, and decision-making skills makes you a valued team member.
Responsibilities :
Conduct relationships and activities consistent with established bank policies, procedures, and systems.
Provide accurate and timely service to internal and external customers.
Act as a resource for operation and customer issues exercising discretion and good judgement.
Resolve difficult situations with tact and diplomacy.
Acquire and maintain thorough knowledge and understanding of compliance (Bank Secrecy Act, REG CC) and fraud issues for protection of customer and bank.
Specific Job Duties May Include dependent upon experience :
Reg CC hold review. Exception item processing.
Subpoena research.
Special processing for bid accounts
Positive Pay maintenance
Fraud Alert research and resolution
Requirements
High school education or equivalent
Previous banking experience - 2 years or more
Strong research and analytical skills
Strong attention to detail and organizational skills
Strong computer skills Word, Excel and Outlook Strong customer service skills Ability to meet deadlines
Ability to maintain regular and punctual attendance
Last updated : 2024-07-31
