Public Area Attendant - AM

CENTRAL STATION CURIO Located on the SW corner of GE Patterson and South Main St. in Memphis’ historic South Main district, Central Station, a Curio by Hilton, was originally Grand Hall built in 1914 that served as the waiting room for the train station. The hotel’s convenient location is walking distance within major attractions including Beale Street, the National Civil Rights Museum and Memphis Blues Hall of Fame. Click here for more information. THE ROLE Position: Public Area Attendant Reports To: Housekeeping Supervisor, Executive Housekeeper, Director of Rooms COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful. POSITION PROFILE: Maintain lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident-free manner. ESSENTIAL JOB FUNCTION: Dust and polish furniture, fixtures and window frames Vacuum upholstery, drapery, and carpeting; Clean /maintain hallways and surrounding areas, public elevators (inside and outside), elevator landings and vending area Clean and shine all glass and metal surfaces. Empty all smoking materials from ash urns; remove trash to dumpster. Clean offices as assigned Clean public restrooms and stock with supplies. Stock housekeeping cart with all necessary supplies. Fulfill guest requests and handle guest problems/complaints as they may arise to achieve customer satisfaction Report any missing articles, damage or mechanical problems to the Supervisor. Turn in all articles left in guest rooms to the Supervisor to log in Lost and Found Secure and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property. Perform other duties as assigned, requested or deemed necessary by management. Maintains a friendly, cheerful and courteous demeanor at all times. DESIRED SKILLS AND QUALIFICATIONS: Education: High school diploma or equivalent experience. Experience: No formal experience required for the position. Skills and Abilities: Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry chute, operating vacuum. Communicate information, respond to question, and provide directions and hotel services to guests, vendors, staff member and management. #INDcsmemphis BENEFITS PACKAGE Competitive Salary Team Member Hotel Discount Program Uniforms Provided Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO beginning after ninety (90) days of employment Immediate eligibility for 401k and employer match Team Member Awards and Recognition programs throughout the year Food and Beverage Discounts Tuition Reimbursement Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company. We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.