What are the responsibilities and job description for the Product Owner - EdTech position at CentralReach?
We are on a mission to challenge the status quo in the K12 Education market and unlock student potential with cutting-edge technology designed to meet the needs of learners with autism and IDD in the classroom setting.
We are looking for an experienced Product Owner to help transform the way Autism and IDD care is delivered in the classroom. LiftEd forms the centerpiece of CentralReach’s new Autism & IDD Special Education platform, and is one of four products acquired by CentralReach since 2015, designed to collectively support learners from pre-K through adult transition & employment. Other solutions include: Avail Support, CR Assessments, and ABA Tools – all of which you’ll have an opportunity to shape and execute upon the product roadmaps for 2023 and beyond.
You’ll have the opportunity to work directly with the original co-founders of these solutions and collaborate regularly with cross-functional teams including: go-to-market (PMM), marketing, design, customer success, and sales.
We understand the advantages to working from home, and we also believe in the power of people and connections, which is why we proudly offer a hybrid work culture. This position is hybrid with 1-2 days per week on-site in our Holmdel, NJ office.
Read more about CentralReach’s K12 Special Education Solutions here:
https://centralreach.com/solutions/school-based-aba-education/
Key Accountabilities:
- Deeply understand the K12 Special Education market and who we serve — students, teachers, therapists, support staff, school & district leaders, parents.
- Work with product manager, scrum master, and designers to help advise the engineering team to meet software development expectations
- Write product requirements, user stories, PRDs, and acceptance criteria for features and functionality directly aligned to the core jobs-to-be-done of our users and customers
- Work directly with co-founders and our Director of Product & Analytics to execute on the product roadmaps for all Central Reach Education solutions, starting with LiftEd by Central Reach, expanding to others
- Meet with classroom practitioners, school and district leaders for continuous discovery, needs analysis, and product roadmap to business goals alignment
- Work with customer success & support teams to understand and nurture ideas and feedback from classroom practitioners, school and district leaders
- Work with solution consultant and sales team members to understand, categorize, and help feature prioritize requests, enhancement opportunities, and needs opportunities from potential customers stemming from product demos & marketing efforts
Desired Skills and Experience:
- Bachelor’s degree or equivalent experience, education; or training in a technology or business related field
- 4 years of experience in a technical project manager or product manager/product owner capacity at a technology driven organization
- Prior experience writing detailed product requirements, functional specifications (PRDs), jobs-to-be-done, user personas and/or critical task/journey maps
- Prior experience translating product roadmap initiatives into technical JIRA documentation for scrum teams to execute upon (e.g. Epics, technical tasks, user stories, bugs, tc).
- Strong knowledge of Agile principles and processes, including knowledge of one or more methodologies (particularly SCRUM and KANBAN)
- Basic understanding of technical terms, e.g. frontend, backend, data housing, etc.
- Demonstrated success shipping 0-1, 1-2 products in startup or scale-up companies, and follow-on iterations
- Exceptional prioritization, communication, and reporting skills
- Passion for our mission of ensuring all students have access to equity, high quality care and learning opportunities
- Prior experience proving your ability to work effectively with cross-functional teams
- Strong desire and ability to build an extensive knowledge of our education products and market
- Entrepreneurial and/or startup experience preferred, but not required
- Experience building B2B SaaS, Education, or Therapy applications with complex task workflows, data dashboard/analytics, and modern team collaboration core features would be a huge plus
- Background in engineering or a related field is a huge plus
CentralReach was developed for Clinicians by Clinicians. The story of CentralReach begins in 2012 when the company’s founder, a practicing Board Certified Behavioral Analyst, decided there had to be a better way to manage her operations so she could spend more time on what mattered most — working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EMR and practice management platform.
Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure.
We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career. We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians and educators produce superior outcomes for children and adults with disabilities.
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