What are the responsibilities and job description for the Inside Sales Rep position at CENVEO WORLDWIDE?
Cenveo, a world leader in the management and distribution of print and related offerings, we are seeking an Inside Sales Representative with print knowledge preferred for our Kapolei, HI location.
- Bachelor's degree in business, marketing or other related area.
- 2 years of successful sales experience in business to business sales
- Experience with enterprise software solutions, supplier relationship management and large, complex organizations.
- Strong understanding of customer and market dynamics and requirements.
Headquartered in Stamford, Connecticut, Cenveo encompasses more than two dozen entities in over 100 facilities across the U.S., as well as manufacturing operations in Asia, South America and Central America.
Cenveo provides competitive pay and a comprehensive benefits package that includes a Health, Dental, Vision insurance and Paid Time Off. In addition, we provide 401K, life and disability insurance as well as other supplemental benefit plans.
Job Summary
This position is responsible for all sales activities, from lead generation through close in an assigned territory; developing and implementing the group selling plan which will meet both personal and business goals of expanding the Cenveo customer base and working with the sales and support teams for the achievement of customer satisfaction, revenue generation and long-term account goals.
Primary Duties and Responsibilities (*Essential Functions)
These are functions a qualified incumbent or applicant must perform with or without reasonable accommodation.
- Market company products and services to existing customers and prospects.
- Company products include Custom Printed Envelopes, Labels and Commercial Print
- Partner with sales manager to develop new customers.
- Be able to anticipate customers' needs and expectations and be able to effectively sell Cenveo scope of services to create a professional, mutually beneficial partnership.
- Interface with key customer executives at all level within the organization including buyers, managers and potentially C-level executives.
- Learn and keep abreast of products, production methods and services offered by the company and its competitors and needs of actual and potential customers in the market in general.
- Learn and keep abreast of billing to ensure extra charges for alterations, additional quantity, special shipping needs, etc. are on the completed job ticket for billing.
- Develop annual selling plan in conjunction with sales manager, which details activities to follow during the fiscal year, which will focus the Account Executive on meeting or exceeding their sales goals.
- Resolve questions about orders to meet full customer expectations in the most economical manner for the company and report customers' needs, concerns and complaints to the appropriate individuals within the company.
- Develop a database of qualified leads through referrals, telephone canvassing, face to face cold calling on business owners, direct mail, e-mail and networking.
- Create and conduct effective proposal presentations and RFP responses that identify prospects' business problems and solutions to their problems.
- Responsible for sourcing and developing client relationships and referrals.
- Maintain records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow up activities within their assigned territory, to maintain accurate records to maximize territory potential.
- Input sales information, leads, pipeline, closure rate, etc. into Salesforce.com daily, weekly and monthly.
- Adhere to all company policies, procedures and business ethics codes and ensures they are communicated and implemented within the team.
Other (Non-Essential) Functions
Includes functions which are normally performed by persons holding this title. However, these functions may be reassigned to other employees as part of a "Reasonable Accommodation" under the ADA.
- Other duties as assigned.
Physical Requirements and Environmental Conditions
- Environment is typically general office
- Incumbent may spend short periods in the manufacturing environment with exposure including, but not limited to dust, dirt, high noise levels and variations in temperature.
- Occasional exposure to one or more unpleasant or hazardous conditions 6% to 20% of the time.
Cenveo is an EEO Employer