Water Damage Restoration Technician

Position Summary / Purpose

1. Manage the work

2. Ensure proper amount of equipment on each job

3. Schedule the monitoring appointments with the customer

4. Managing all technicians on jobsite

5. Communicate scope changes with Project Manager

6. Communicate job status with Project Manager

7. Ongoing communication with customer (ensuring customer always

understands what to expect)

8. Maintaining trucks

9. Act as back-up on monitoring’s when Helper/Apprentice is not available

Principle Duties and Responsibilities

• Communicate effectively with customers
• Perform basic equipment maintenance
• Perform basic vehicle maintenance
• Inspect completed work
• Complete Work Orders
• Maintain appropriate chemical inventory

Additional Duties and Responsibilities

• Maintain appearance and stock of appropriate tools and materials for company vehicles

Decision Rights and Authority

• Determine the sequence of steps to be taken when delivering the company’s services at the customer’s property

Working Relationships and Scope

• Maintain timely and effective communication and flow of information with Lead Technicians, Supervisors or Managers

Performance Competencies

• Oral Communication – Speaks clearly. Shows respect when addressing customers and superiors. Able to effectively respond to excited customers. Able to think on his/her feet.
• Written Communication – Writes clear and accurate job notes and emails. The individual is able to read and interpret written information. Uses appropriate vocabulary and grammar.
• Planning & Organizing – Plans and organizes work activities considering the nature of the job at hand. Focuses on key priorities. Pays attention to details.
• Technical – Is appropriately trained and/or certified and effectively performs all production work within the division.
• Quality – the individual demonstrates accuracy and thoroughness and monitors his / her own work to ensure quality.

Qualifications - Knowledge, Skills and Abilities

• Education and Experience

High school (or GED) diploma.

• Mathematical skills

Adequate math skills. Ability to apply learned techniques to determine appropriate equipment type and number of units.

• Computer skills

Demonstrates basic proficiency in the use of computers, email and portable devices used to report and record daily activity.

• Certificates, Licenses and Registrations

Certification in performing appropriate services: Water Mitigation, Mold, etc.

Physical Demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 75 pounds.

Working Conditions

• The work of this position is predominantly carried out on the customer’s property. Employee will encounter facilities where standing water and sewage are present, heat is unavailable due to lack of utilities, fire damage has occurred and mold or other organic growth exists. Daily exposure to the shop where vehicles and equipment are housed and maintained is typical.

Noise level in the work environment is usually moderate

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Flexible schedule
• Health savings account
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Commission pay
• Tips

Ability to commute/relocate:

• Athens, GA: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Water damage restoration: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: Multiple locations

Salary : $18 - $25