Recertification Clerk

Summary

The primary purpose of this position will be to recertify the residents by the governing program at the property. Other duties Include perform clerical duties following established procedures and as directed by the Community Manager.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Receives and processes reactivated applications for housing.
• Ensure all recertification papers are signed and sent out as mandated by the Bond Program.
• Advises applicant on eligibility requirements, methods of selecting tenants, and housing opportunities.
• Verifies income, assets as needed information before each resident s recertification date; and assists residents with the recertification process as necessary.
• Completes the recertification, lease, and all required paperwork on time for each resident.
• Conducts annual, interim, and special housing reviews with tenants.
• In addition to answers the telephone; determines the nature of the call and directs the caller to the appropriate individual or department.
• Takes an active role as part of the facility team, helping with all administrative tasks when necessary.
• Position not limited to, filing, copying, mailings, composing, and typing confidential/medical material, formatting/revising existing documents using the computer.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Prior customer service or clerical experience preferred
• COS and SCHM helpful
• Must possess excellent grammar and communication skills
• Must know about work processing
• Strong Time-Management skills
• Experience with YARDI and Excel Software preferred
• Ability to work weekends or evening if needed
• Complete recertification within 120 Days of the effective date.
• Must be able to meet deadlines
• Knowledge OF Bond Program, LIHTC programs