General Manager

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

Are you known for your management skills? Are you passionate about customer support and driving results? If so, we have an opportunity that would allow you to oversee ongoing customer service, focusing on the daily operations to achieve the needs of the customer.

WHAT ARE YOU GOING TO DO?

• 
  Oversee ongoing customer service. Utilize daily communications with the customer to discuss service needs and potential problems. Ensure attainment of profit objectives of contracts, provide financial analysis and decision making for customer. Manage organic growth and development of additional business opportunities with existing customer.
• Ensure safety, maintain quality, establish and monitor cost control programs. Oversee operations management within the company guidelines. Manage operations schedule and staff in anticipation of customer needs.
• Train managers and other personnel strategically in all areas that will help achieve the contract goals and objectives and satisfy the customer. Maintain corporate productivity and quality award programs to recognize outstanding performance.
• Establish ongoing programs to ensure continuous improvement, including the use of Kaizen, LEAN, and the EQS program to maintain quality performance.
• Manage cost control programs, including annual budget development, monthly P&L review, and payroll and cost analysis. Utilize Performance Management projects to guide managerial staff to monitor and control costs on a weekly basis.
• Negotiate and enforce collective bargaining agreement where applicable.

WHAT ARE WE LOOKING FOR?

• Education and Experience: Bachelor’s Degree in Logistics, 3 PL or Transportation; Master’s degree, preferred. Minimum 10 years experience and expertise in operations and business management. Experience leading large number of facilities, geographically dispersed, working through people, retaining and growing business.
• Skills: Proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Characteristics: General management skills involving revenue, budgets, EBITA, people skills, customer service skills and ability to correct operational problems. Experienced in project management methodologies with a focus on managing solutions and driving strategy plans to achieve goals.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

• Oversee ongoing customer service. Utilize daily communications with the customer to discuss service needs and potential problems. Ensure attainment of profit objectives of contracts, provide financial analysis and decision making for customer. Manage organic growth and development of additional business opportunities with existing customer.
• Ensure safety, maintain quality, establish and monitor cost control programs. Oversee operations management within the company guidelines. Manage operations schedule and staff in anticipation of customer needs.
• Train managers and other personnel strategically in all areas that will help achieve the contract goals and objectives and satisfy the customer. Maintain corporate productivity and quality award programs to recognize outstanding performance.
• Establish ongoing programs to ensure continuous improvement, including the use of Kaizen, LEAN, and the EQS program to maintain quality performance.
• Manage cost control programs, including annual budget development, monthly P&L review, and payroll and cost analysis. Utilize Performance Management projects to guide managerial staff to monitor and control costs on a weekly basis.
• Negotiate and enforce collective bargaining agreement where applicable.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.