At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers. We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 78,000 employees, operating in more than 160 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?

CEVA Logistics' Global Digital Transformation team currently has an open position of Business Analyst.

The role can be based any major city in USA BUT strongly prefer our North America HQ in Houston, TX.

YOUR ROLE

You will work as a Business Analyst on various digital products and report directly to the Global Product Owner. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users and your management.

You will be a member of the Global Digital Team, as such, you will work remotely but will have regular contacts with both your colleagues across the 5 continents, the product management team located in the headquarters in Marseilles, France and the IT scrum development teams also located at different locations worldwide depending on the product.

The perimeter of the products you will be working on spreads across the 8 operating regions of CEVA and four of its business lines: Ocean, Air, Ground and Brokerage.

WHAT ARE YOU GOING TO DO?

• Lead the process design in new projects defined in the Digital roadmap.
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Construct workflow charts and diagrams; studying system capabilities; writing specifications, user stories, job stories, acceptance criteria etc.
• Improve systems by studying current practices, designing modifications
• Recommend controls by identifying problems, writing improved procedures
• Define project requirements by identifying project milestones, phases and roadmap elements
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Contribute to team effort by accomplishing identified tasks as needed
• Interpret, evaluate and interrelate research data and develop integrated business analysis and projections for incorporation into strategic decision-making
• Conduct regular workshops and interviews with end users to collect feedback and communicate it to product management.
• Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
• Conduct insightful, ad hoc analysis to investigate ongoing or one-time operational issues

WHAT ARE WE LOOKING FOR?

• Bachelor or master’s degree in engineering or equivalent
• Fluent English
• Mandarin is a plus
• Other Asian language is a plus
• Global Working experience = 5 to 10 years
• Experience as a Business Analyst
• Experience in testing applications and leading UAT campaigns
• Experience with Cargo Wise One is appreciated.
• Experience working with APIs and databases.
• Experience delivering digital products in an Agile environment.
• International and/or remote job experience

Technical Skills

• Ability to work from home
• Ability to work remotely with a team spread over various distances and time zones
• Exceptional analytical and conceptual thinking skills.
• Software design & documentation
• Good understanding of technical constraints in designing software.
• Ability to explain and expose complex problematics.
• Autonomous in designing test scenarios and running test campaigns.
• Easy communication skills, ability to lead and animate discussions.
• Detailed reporting and good presentation skills.

Soft skills

• Analysis
• Teamwork
• Process Improvement
• Big Picture Thinking
• Deadline commitment
• Communication
• Problem Solving
• Critical Thinking
• Excellent planning, organizational, and time management skills.
• Relationship Building

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.