Mgr, IT TMS Solutions

YOUR ROLE

Manage an implementation team with responsibilities for conducting business analysis as it relates to software, processes or design for project planning requirements analysis, software testing, configurations, or end-user training activities for business applications and makes recommendations for the most effective methods to meet the needs of the organization.

WHAT ARE YOU GOING TO DO?

• Utilize advanced communications and presentation skills to accomplish objectives and maintain effective working relationships with executives, managers, and staff in both IT and business unit organizations.
• Develop and implement planning, process, metrics, budgeting, training, staffing and monitoring programs that effectively and efficiently manage delivery and risks for assigned projects, programs, and teams.
• Perform advanced analysis, process design or system configuration, testing implementation and/or support of applications, processes or controls that will allow the achievement of project goals.
• Establish specifications and objectives based on business requirements and cost effectiveness.
• Evaluate, recommend, and execute modifications of basic IT systems that considers changes in business requirements or equipment configurations that would improve and simplify business systems and reduce operating costs.
• Coordinate activities of cross-functional teams to achieve various aspects of IT projects, including work plans, system design and/or testing of existing systems.
• Work with the business to provide data, systems, and technology for effective and efficient use of business applications, processes, or controls to ensure successful integration of all projects, enhancements, maintenance, and problem resolution.
• Follow established policies and procedures; determine and recommend potential enhancements.
• Performs other duties as assigned.

Education and Experience

• Bachelor's degree in information technology preferred; or equivalent combination of education and work experience.
• Minimum seven years' work experience in Information Technology development and maintenance with increasing levels of responsibility.
• Minimum five years supervisory or managerial experience required.

Certifications and Licenses

• Certifications and professional credentials as required for the position.

Languages and Communication Skills

• Must be able to read, write, and communicate fluently in English.
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from management, employees, and vendors.

Computer Skills

• Computer literate

• Intermediate to expert skill in Microsoft Office Suite.
• Knowledge of SQL, XML, ASCII, JSON is a plus

Other Skills/Experience

• Prior experience leading large or complex teams engaged in complex development or support scenarios.
• Advanced knowledge of application and infrastructure systems, including complex relationships between operating systems, storage systems, databases, web services
• Advanced business analysis skills.
• In-depth knowledge and experience in requirements gathering, configuration and testing.

• Proficient in project management methodologies with a focus on developing solution driven strategy plans to achieve goals, implementing business requirements analysis and testing processes, and identifying timeline constraints, and risks.
• In-depth knowledge of the specific applications supported.
• Strong IT background and experience in application(s) issues resolution.
• Ability to solve critical issues in a fast-paced environment with time-sensitive deadlines.
• Strong verbal and written communication skills.
• Ability to work in a multi-team environment.
• Ability to manage the financial aspects of the department including purchasing, budget preparation and review, financial reporting and monitoring expenses.

CEVA Knowledge: Demonstrates interest in, and an ability to seek and apply a more in-depth understanding of the customers' business. Demonstrates an understanding of inter-department relationships, processes, roles and goals. Works consistent with the Company's policies.

Communication: Plans and presents information/ideas in a persuasive and organized way. Demonstrates effective interpersonal communications in various diverse situations. Ensures information is accurate and timely and informs everyone involved or affected by the issue. Solicits feedback to test for understanding of the audience.

Teamwork: Works in a collaborative versus competitive manner. Demonstrates effective group behaviors (e.g., active listening, information sharing, and decision making). Actively seeks and uses multiple perspectives, opinions and skills of others to address issues and help achieve goals.

Customer Service: Establishes effective relationships with customers, provides efficient service, monitors key performance indicators and follows-up as needed. Effectively markets products and services in a way that aligns with business plans and priorities. Able to demonstrate to customers the impact on business results.

WHAT DO WE HAVE TO OFFER

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.