YES Waiver Supervisor

JOB TITLE:  Youth and Family Wraparound Supervisor

REPORTS TO:  YES Waiver Program Director

JOB SUMMARY

The position of Wraparound Supervisor provides day-to-day supervision, coaching, and oversight of the implementation of the National Wraparound Implementation Center (NWIC) model of Wraparound. The Wraparound Supervisor assists in hiring staff, conducts training for new hires, and provides ongoing supervision and coaching to ensure the adequate and appropriate delivery of services and fidelity to the NWIC Wraparound model.

RESPONSIBILITIES

General Responsibilities:

1. Full-time, office based position
2. Adhere to all current federal and state laws, as well as CFGC Policies and Procedures, including the safeguarding of confidential healthcare information and compliance with the Health Insurance Portability & Accountability Act (HIPAA)
3. Comply with initial and annual training requirements
4. Attend staff/agency meetings as required
5. Maintain cooperative working relationships with all agency staff and community partners
6. Perform duties without violating any ethical codes, state or federal codes or requirements
7. Demonstrate and promote a positive and strengths-based attitude and organizational culture

Wraparound Supervision:

1. Conduct weekly supervision/coaching sessions with assigned Wraparound Facilitators (maximum of 7 Facilitators assigned to each Supervisor)
2. Assign tasks to Wraparound Facilitators during coaching sessions and follow-up with progress to ensure completion and hold staff accountable in meeting identified goals
3. Conduct service note reviews to ensure compliance with NWIC standards
4. Audio record supervision/coaching sessions
   • Upload a minimum of one coaching session per month to the Virtual Coaching Platform (VCP) for Wraparound Coach to review, in conjunction with a completed CREST and SAS
5. Engage in field observations with each Team Lead 2x per year
6. Engage in field observations with each Wraparound Facilitator 2x per year
7. Plan and facilitate one group supervision/training per month occurring during staff meetings in order to target areas of needed skill development
8. Maintain and review data tracking sheets; utilize data and trends to set organizational, team, and individual goals as applicable
9. Interview potential employees and make employment recommendations
10. Facilitate orientation and training for new hires along with Program Director and Team Lead
11. Provide additional, ongoing individual and group staff training as needed
12. Assist with community networking to promote and further develop the organization and program
13. Act as an agency representative at interagency meetings of providers as assigned
14. Assists Program Director in maintaining the Inquiry Line to receive calls and conduct intake assessments for potential program participants
15. Complete other duties as assigned by the YES Waiver Program Director

JOB QUALIFICATIONS

Knowledge: 

Strong understanding of child mental health disorders, treatment of disorders, and documentation of treatment provided. Knowledge of confidentiality and ethical guidelines for practice. Knowledge and understanding of the Wraparound (NWIC) model.

Education and Experience:

Must possess a minimum of a Bachelor’s degree in rehab counseling, psychology, social work, or related field as specified in the Texas Administrative Code for QMHP qualifications.

Skills:

• Should possess strong therapeutic skills, oral and written communication skills, and organizational skills.

• Must be goal oriented, motivated, capable of working independently and using good judgment.
• Must possess a strong understanding and ability to work with diverse populations including various cultures, racial groups, and socio-economic levels.
• Must demonstrate adequate performance of leadership duties.
• Must have a working knowledge of Microsoft Outlook, Excel, Word, and Medisoft billing and scheduling system or similar product.
• Ability to relate to consumers, employees, and the general public in a professional manner. Ability to follow verbal and written instructions. Must be able to prioritize. Ability to adhere to articulated policy and procedures.

Salary : $50,000