Service Manager

SERVICE MANAGER

JOB SUMMARY

The primary function of this role is to be a highly motivated team player to ensure Chadwick-BaRoss surpasses our customer’s expectations by completing the duties required in a professional and timely manner.

LOCATION

31 James P Murphy Ind. Hwy, West Warwick, RI 02893

WHAT’S IN IT FOR YOU?

· Generous Medical, Dental & Vision benefits

· Employer provided short term and long-term disability and basic life insurance

· 3 weeks paid time off

· Retirement savings program with company match

· 10 Paid holidays per year

· Wellness Programs

· The opportunity to join a continuously growing organization that include diversity and inclusion.

WHEN YOU JOIN US, YOU WILL BE:

· Responsible for the shop facilities, staff in the service department and department profitability

· Supporting and driving all aspects in the Service Sept.

· Proposing solutions to better streamline out internal processes as they relate to the Service Dept.

· Reporting systems in the Service Sept.

· Ensuring all Service Staff are working safely and with proper tooling.

· Coaching and inspiring the Service staff both in the branch and in the field.

· Providing timely reporting to senior management to increase level of communication from the Service Dept.

· Ensuring all Training Programs provided by manufacturers are implemented to increase customer satisfaction.

· Performing all other service tasks as assigned by General Manager.

· Be part of the Chadwick-BaRoss West Warwick location!

OUR IDEAL CANDIDATE;

· Good communication skills to interact with employees and customers.

· Strong attention to detail, organizational skills, and diagnostic skills.

· Excellent customer relations skills.

· Good Computer and system knowledge.

· Working knowledge of equipment operations and mechanical functions especially in construction and forestry equipment.

· Supervisory experience with the ability to delegate and motivate employees.

*Chadwick-BaRoss, Inc and Thompsonrolec Enterprises. is an Equal Opportunity Employer and welcomes all qualified individuals to apply regardless of race, gender, gender identification, sex, sexual orientation, disability, national origin, armed-services status, age, or any other classification protected by local, state, or federal law. Accommodations are available on request for candidates taking part in all aspects of the selection process.*

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Day range:

• Monday to Friday

Shift:

• Day shift

Ability to commute/relocate:

• West Warwick, RI 02893: Reliably commute or planning to relocate before starting work (Required)

Experience:

• management: 1 year (Preferred)

Work Location: In person