Automotive Dealership Warranty Administrator

WHAT IS WARRANTY ADMINISTRATION?

Warrantyadministration is the process of managing warranty claims for vehicles and ensuring that they are resolved in a timely, accurate, and efficient manner. The goal of warranty administration is to improve efficiency, reduce costs, and provide exceptional customer service to dealerships. Generally, this allows the dealership staff to focus on selling more vehicles and worry less about their warranty management. Warranty administrators are responsible for managing the claims process, handling customer inquiries, and coordinating with the manufacturer and repair facilities to resolve warranty issues.

KEY RESPONSIBILITIES FOR THOSE LOOKING FOR WARRANTY ADMINISTRATOR JOBS

As a Warranty Administrator, you’ll have a range of critical responsibilities to manage, such as overseeing warranty claims and ensuring quick, effective resolution.

• In charge of managing warranty claims and ensuring they are resolved in a timely and efficient manner
• Communicating with customers and dealerships to resolve any issues or concerns related to warranty claims
• Thirdly, maintaining accurate records of warranty claims and their resolution
• Coordinating with the manufacturer and repair facilities to resolve warranty issues
• Staying up-to-date on industry trends and changes in the automotive industry
• Most importantly, ensuring that all warranty policies and procedures are followed consistently and accurately

SKILLS REQUIRED FOR A WARRANTY ADMINISTRATOR

To excel as a Warranty Administrator, you must possess a range of essential skills:

• Including exceptional communication and customer service abilities.
• In addition, you’ll need to have strong organizational skills, an eye for detail, and the ability to multitask.
• Proficient in Microsoft Officeand database management.
• Knowledge of the automotive industry and warranty procedures is essential, as is the ability to work both independently and as part of a team.

With these skills, you’ll be able to take on the challenges of a warranty administrator role with confidence and success.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Parental leave
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Commission pay

Work Location: In person

Salary : $15 - $20