What are the responsibilities and job description for the Front of House Manager position at Chandlers Restaurant?
Overview: We are seeking a highly organized and experienced Front of House Manager to join our team. As the Front of House Manager, you will be responsible for overseeing all aspects of the dining experience, ensuring exceptional customer service, and maintaining a smooth operation. If you have a passion for food service and hospitality management, we want to hear from you! Responsibilities: - Manage and supervise front of house staff, including servers, hosts/hostesses, and bartenders - Train new employees on company policies, procedures, and customer service standards - Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery - Monitor dining areas to ensure cleanliness, organization, and adherence to health and safety regulations - Handle customer inquiries, complaints, and special requests in a professional and efficient manner - Maintain inventory of supplies and equipment needed for front of house operations - Collaborate with management to develop and implement strategies for improving customer satisfaction and increasing sales - Schedule staff shifts and manage labor costs effectively Requirements: - Previous experience in food service management or a similar role - Strong knowledge of food production, catering, food handling, and food service procedures - Excellent leadership skills with the ability to motivate and inspire a team - Exceptional customer service skills with a friendly and approachable demeanor - Strong organizational and multitasking abilities - Ability to work in a fast-paced environment while maintaining attention to detail - Proficient in using computer software for scheduling, inventory management, and point-of-sale systems We offer competitive pay based on experience. If you are passionate about providing exceptional dining experiences and have the skills required for this role, we encourage you to apply. Join our team as a Front of House Manager today!
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 4 years
Restaurant type:
- Fine dining restaurant
Shift:
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Commute:
- Petoskey, MI 49770 (Required)
Ability to Relocate:
- Petoskey, MI 49770: Relocate before starting work (Required)
Work Location: In person