Position Summary
The Outpatient Office Manager's purpose is to organize, direct and supervise all functions associated with the operations of the front office of the ChangePoint Integrated Health.
Duties and Responsibilities
1. Adheres to personnel policy and complies with agency requirements for ethical and professional behavior.
2. Establishes and maintains record keeping and filing system.
3. Monitors that incoming calls and messages are handled promptly and professionally.
4. Monitors that all correspondence moves through the business office efficiently and effectively; informs the Director of any problems, ensures smooth communication between clinics, payers, and the community.
5. Oversees all office supply requests; develops and maintains a system for ordering supplies, repair and maintenance of Company equipment and inventory records.
7. Aggregates legal documents for court processing; obtains, as needed, notarized documents; arranges for timely transport of documents.
8. Generates special reports as directed by the Program Director.
9. Organizes and maintains the clinical records system, including compilation and breakdown of records and forwarding of customer information according to Company policy/procedures.
10. In collaboration with the Program Director and Assistant to the Administrator, monitors preparation for licensing and/or accreditation reviews and record audits.
11. Aggregates and reviews timesheets, credit card receipts, purchase requisitions, store charge receipts, prepares benefit accrual documents, distribute paper checks (if employee is not currently on direct deposit).
12. Oversees and maintains a key distribution system.
13. Participates in quality management and quality improvement activities
Primary Contacts
Position Requisites
Qualifications and Experience
Required:
Preferred:
Skills/Abilities
Required:
Preferred
Working Conditions
Physical Requirements
Emotional Capabilities
Equipment Operation
Environmental Conditions
Accommodations(s)
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