What are the responsibilities and job description for the Program Manager – Post-Baccalaureate Program position at Charles R. Drew University?
Position Information
Posting Number
00731
Title
Program Manager – Post-Baccalaureate Program
Position Number
Job Summary
The Program Manger will perform a variety of high-level duties to fully support the success of the Enhanced Post Baccalaureate Certificate Program in Pre-Medicine at Charles R. Drew University of Medicine and Science.
Essential Duties
Academic Administrative Support for Program Director:
- Provide confidential, administrative support to the Director of the Enhanced Post Baccalaureate Program
- Maintain calendar, and make conference, travel, and lodging arrangements for Director and Post Baccalaureate Students
- Schedule and coordinate meetings, arrange logistics and prepare materials
- Work with Director and grant writer to develop innovative and successful grant proposals to support state-of-the-art educational activities and program supplements.
- Work closely with the Program Director to reconcile program budget monthly
- Prepare draft letters of recommendation for Post Baccalaureate students
Academic Administrative Support for Program Students:
- Work with Director to organize opportunities for students to achieve academic and wellness success at CDU.
- Ensure confidentiality and control access to sensitive student information.
- Maintain student’s confidential files ensuring quick retrieval.
- Collect and organize student data and determine appropriate formats for displaying results.
- Answer student questions & inquiries, schedule meetings with students and prepare appropriate materials.
- Answer Post Baccalaureate applicant questions & inquiries, schedule meetings and interviews with applicants and prepare appropriate materials.
- Make travel, conference and meeting arrangements for program students and Director.
- Work with Director to organize educational and cultural monthly experiences for students.
- Work with Director to improve all aspects of the student recruitment, interview, acceptance and matriculation processes.
- Work with Director to maintain accurate and complete program data and statistics related to the number of applicants, interviewees, acceptance rates and status of enrolled students and alumni. Use data for process improvement.
- Process all program and student reimbursements.
- Work with Director to order student and conference materials from approved vendors.
- Work with the Director to ensure students have access to various resources as appropriate to support academic success.
- Work with the Director to organize opportunities for student make informed decisions regarding their academic progress
- Prepare student academic plans and monitor student progress monthly
- Work with the Director and Program Manager of Pre-Medical Academy to organize workshops and group trainings centered on health-disparities, professionalism, pre-professional school applications, professional school mock-interviews and special courses.
Academic Program Support:
- Execute special projects, monitor deadlines, and initiate follow-up as assigned by Dean or Director.
- Work with telecommunications, information systems, vendors, travel services, and facilities as needed.
- Work with the Dean and Director to write correspondence, reports, memoranda, and special reports for the Enhanced Post-Baccalaureate Program.
- Work with the Director to collect and organize data and determine appropriate formats for displaying results.
- Work with the Director to design and conduct student information sessions.
- Work with the Director to coordinate activities of program with inter-related activities of other programs, departments or staff in compliance with appropriate policies, procedures and specifications.
- Respond to inquiries and requests for information requiring knowledge of departmental and University policies and procedures.
- Respond to inquiries from CDU PB prospective applicants on Post-Cas.
- Responsible for day to day management of Post-Cas application process
- With Dean and Director, collaborate with the CDU enrollment management team to create and implement marketing strategies for the CDU Post-Baccalaureate program including writing catalog, PowerPoints, FAQ’s, brochure and/or promotional copy.
- Interact and maintain liaison with students, faculty, staff and outside/community agencies in facilitating program objectives.
- Order and maintain office and academic supplies.
- Order food for meetings, classes, conferences and process reimbursements in a timely manner.
- Perform logistical work required related to organizing pre-health professional conferences or meetings
- Represents the program professionally in its relationships with the University, community, government agencies, professional societies and similar groups; establishes and maintains rapport with respective departments and organizations.
- Build and maintain excellent relations with internal and external stakeholders to ensure a quality program for our students.
- With the Director, respond to external inquiries, conducts rudimentary needs analyses and nurtures relevant relationships to support student success in achieving medical school admission.
- Contribute to the overall function and success of the PreMed Academy/Enhanced Post Baccalaureate Program and division of Undergraduate and Graduate Studies.
- Perform other related duties as assigned.
Required Qualifications
EDUCATION:
- Regionally-accredited undergraduate degree required; and/or equivalent of combine education and experience in the related field.
EXPERIENCE:
- 2-3 years’ experience in an education, healthcare or University program.
- Experience with software technology; strong technical aptitude.
Minimum Requirements
- Excellent oral and written communication and interpersonal skills.
- Proven ability to work collaboratively on a project team.
- Excellent organization skills and demonstrated leadership.
- Ability to analyze and solve problems.
- Ability to communicate effectively, both verbally and in writing.
- Ability to create, compose and edit written materials.
- Ability to gather data, compile information and prepare reports.
- Ability to make administrative/procedural decisions and judgments.
- Ability to supervise and train clerical staff including Work-Study students.
- PC proficient with working knowledge of PowerPoint, Access, Excel and Word.
- Database management skills.
- Skills in organizing resources and establishing priorities.
- Event and workshop organization skills.
- Experience working with underserved communities
- Ability to assess new situations and adapt quickly.
- Ability to follow instructions.
- Aptitude to understand and assess complex problems and propose solutions after careful consideration.
- Records maintenance skills.
- Detail oriented.
- Demonstrated ability to form successful collaborations with science instructors, medical and science departments, and health professional associations.
Preferred Qualifications
- Master’s degree is preferred.
Special Requirements
- COVID-19 Vaccination: As a health professions institution of higher education, Charles R. Drew University of Medicine and Science seeks to protect the health and safety of the University community. Accordingly, CDU will require COVID-19 vaccinations for all University students, faculty, and staff subject to limited exceptions and exemptions. The University vaccine requirement has been implemented consistent with federal and state law related to medical exemptions for students, faculty, and staff. Requests for disability and religious accommodations from faculty and staff will be evaluated consistent with the law and University policies and procedures.
- Ability to work effectively with a diverse community.
- Ability to work evenings and weekends and travel to meetings and conferences as needed.
FLSA
Exempt
Category
Full Time
Grade
ACSW or AMFT for Mental Health Residential Treatment Program
Crisis Residential Treatment Program -
Sylmar, CA
RN Med Administering for Mental Health Residential Program
Residential Treatment Program -
Downey, CA
FASD Program Navigator (3 Year Grant)
Violence Intervention Program -
Los Angeles, CA