What are the responsibilities and job description for the Onsite Desktop Support position at Charles Schwab?
Your Opportunity
This is an early career level position with the Desktop Support group, (Onsite Support), and will focus on supporting Associates in a large Enterprise Corporate environment. The Onsite Support group is responsible for ordering, configuring, deploying, and resolving technical issues. We are looking for an enthusiast candidate who enjoys a fast-paced place to work and has a 'can-do' spirit.
What you are good at
- This position will assist in deploying, solving problems, and maintaining equipment for the service center.
- Inventory Management - deploy and reclaim computer equipment
- Assist in computer configuration
- Document work in various tools. (Remedy, Clarity)
- Provide excellent customer support to Schwab employees.
What you have
- The successful candidate will have a minimum 1-3 years’ experience supporting technology in an enterprise-wide internal Service Center environment.
- A good understanding of PC technical support of the Windows and Macintosh desktop OS (Windows, Windows 11 and Mac OS X) is desired.
- Demonstrate interpersonal skills, including both written and verbal modes.
- Demonstrate outstanding customer service.
Why work for us?
Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.
Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Explore further.
Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here to see the policy.
Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.
TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.
