Supervisor, Central Services (CSR)

Summary:      The Supervisor of Central Services reports directly to the Director of Perioperative Services. In this capacity, the Supervisor of Central Services is responsible for the direct supervision of CS Technicians and the day to day operational activities of the department. Ensures all functions and responsibilities of CS Technicians are carried out in accordance with the highest standard of service. 

Education:    HS Diploma; Associates Degree preferred; CRCST is required.

Licensure: Must be a Certified Registered Central Service Technician.

Experience:Minimum 5 years directly related healthcare experience with instrument reprocessing.  Prior supervisory experience preferred.

Skills and Abilities:
·         Demonstrated experience in responsive customer service.
·         Working knowledge/competence with national standards (i.e., JCAHO, CAP, State Health Regulations, OSHA, EPA, Safety Codes, Hazardous Materials and Emergency Preparedness and Licensing Regulations)
·         Excellent skills in communication and collaboration.
·         Management skills in planning and directing activities of others.
·         Skills in coaching, teaching, mentoring and problem solving.
·         Ability to prepare, conduct and document in-service education programs.  
·         Ability to utilize sound interpersonal skills when interacting with all levels of internal and external customers taking into consideration cultural, linguistic and age of customer.
·         Maintains information confidential (HIPAA)
·         Skills in organization and priority setting
·         Excellent skills in communication, collaboration, and negotiation
Leadership skills in motivating individuals and developing group cohesiveness