Account Supervisor

Chasen Creative Media is growing! At the beginning of the year, we opened a New York City division of the company. As our business grows and evolves in LA, we are actively looking for great talent to join our team right here in Beverly Hills.

What’s the opportunity?

A chance to work with a talented and fun team and service a great roster of top beauty and lifestyle brands. We value culture, people and doing standout work. We are a full service 360 agency and provide unparalleled results for our clients. We're seeking an Account Supervisor to act as a strategic leader and client liaison overseeing an account team and executing public relations strategies. You'll maintain excellent relations between the agency and the client. You'll participate in PR and influencer marketing management and strategic client planning while guiding junior team members—and more.

Who should consider applying?

Candidates with professional Public Relations account management experience including facilitating and maintaining excellent media relationships on behalf of clients locally and nationally, and securing consistent, high-quality coverage and placements, savvy and knowledgeable in influencer and paid partnerships and of course planning and executing flawless events. You have also supported and developed influencer marketing campaigns and strategy plans. Successful candidates will have a strong PR account management portfolio.

LOCATION: Full time at our Beverly Hills HQ, Monday-Thursday in office

EXPERIENCE: 6 years full-time working experience in beauty PR

General Responsibilities:

• Work cohesively and supportively alongside Executive Director
• Have and maintain solid relationships with editors specifically in the beauty and business/trade space and influencers in the beauty, wellness, and lifestyle spaces
• Handle important client communications and continually raise the bar across all initiatives, press, influencer and experiential activations by running meetings and conference calls in a professional, educational and confident manner
• Maintain client relationship(s) and expectations; delivering top notch assignments on time while managing project expectations
• Monitor media, beauty and general lifestyle trends; ensuring the team creates new strategies and pitch angles, and reports ever changing landscapes to clients
• Maintaining our position as the forefront of the marketing industry by increasing our thought leadership, knowledge of current trends, strategies and market research including attending seminars, panels, conferences, and attending virtual learning opps etc.
• Have a thorough background and immersive understanding of all social media platforms, specifically TikTok, Instagram, and YouTube, including trends, functionality, tools, performance, influencer marketing, and analytics
• Key insight of influencer pricing and scale, and ability to secure reduced rates while maintaining meaningful and on brand campaigns for CCM clients
• Strong contract negotiation and writing skills, while coordinating paid content partnerships, including deal points and deliverables
• Oversee coverage platforms to increase analytic reporting for clients and campaigns
• Creative mindset, constantly churning out innovative ideas for projects and story angles
• Press outreach and management alongside AE/AAE on agency accounts - including all writing, pitching, research, product seeding, executive visibility
• Escalate client needs and expectations to Account Director/CEO as needed

Team Management:

• Create an inspiring workplace environment with an open communication culture
• Mentor, lead and guide team with a positive attitude and professional tone
• Maintain organized team action item lists, delivering clear directive and expectations
• Delegate tasks and set deadlines; adjusting systems in place as needed
• Set and track clear team goals for team, while monitoring team performance

Client Responsibilities:

• Brainstorm, ideate, and conceptualize for client, compiling relevant and forward-thinking outreach lists, pitch angles and activations
• Serve as key agency point of contact for day-to-day client communication
• Lead client status calls, giving comprehensive, concise and clear updates on campaign management
• Responsible for securing strong and consistent press and influencer coverage with significant results from strategic pitching, seeding and partnerships across client roster
• Drive day-to-day account needs, including but not limited to ongoing press outreach, influencer campaigns and influencer strategy, monitoring, research, product seeding, executive visibility, and client strategy
• Develop and execute forward-thinking communications strategies and tactics for clients while securing consistent client mentions across editorial landscape
• Oversee team to ensure that all research and working documents needed on each account have been properly executed
• Ensure account deliverables are executed and client relationships remain positive
• Show proactivity, resourcefulness and tenacity in problem solving
• Create and provide comprehensive campaign and activation recaps that are visually impressive and show ROI
• Extremely close media contacts - digital, broadcast, print; confident in securing strong press placements on a weekly basis

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Here are just a few reasons why you’ll love working at Chasen Creative Media:

• Work with an amazing team and top brands in the industry
• Beautiful office for collaboration with colleagues and clients
• Competitive pay with opportunities for growth
• Generous and flexible PTO with 15 PTO days and Paid Holidays
• Paid Winter Break between Christmas and New Year’s Day—in addition to regular Paid-Time-Off (PTO) and paid holidays
• Paid medical, dental and vision insurance premium for employees; family coverage available
• Monthly Employee Wellness stipend
• Employee mental health resource
• Fun and team-building events

More about Chasen Creative Media

CHASEN CREATIVE MEDIA is an award-winning brand consulting firm specializing in public relations, influencer and experiential marketing with a 360-degree approach. Our multifaceted expertise is focused on the beauty, lifestyle and entertainment sectors. We've fostered strong, lasting relationships with influencers and media that we leverage to garner meaningful brand awareness, consumer impressions; and ultimately drive sales conversion. Our roster includes top beauty and lifestyle brands including Paul Mitchell, OUAI, Peace Out Skincare, LOVED01, Live Tinted, BYOMA, Tan-Luxe, and Isle of Paradise, FORVR Mood and many more.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Beverly Hills, CA 90212: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have 6 years of full-time (non-internship) direct working experience in public relations?
• Do you have close beauty editor contacts?
• Have you ideated and executed a comprehensive public relations and influencer marketing campaign?
• Have you negotiated and executed paid beauty influencer partnerships?
• Have you planned VIP events?

Education:

• Bachelor's (Required)

Experience:

• Public relations: 6 years (Required)

Work Location: One location

Salary : $90,000 - $100,000