Office Manager

About Chatbooks

At Chatbooks, we think photos deserve to be seen, not trapped on your phone— which is why we created our user-friendly photo book app! Users make the memories and we make the photo books. By focusing on four core values—beyond easy, super affordable, great quality, and amazing service—we continue to keep Chatbookers everywhere excited about printing their everyday magic.

Learn more in Chatbooks’ viral “Real Mom” video—100 million views and counting! http://bit.ly/2m9UYQr

About the Team

We have a high-performing ALL-STAR culture and team and are headquartered in Lehi, UT. We offer a competitive compensation package including salary, bonus, health benefits, unlimited PTO, and lots of flexibility.

The “Big Why” driving the company’s mission is to strengthen families, so Chatbooks co-founders Nate and Vanessa Quigley have deliberately created a company culture that’s supportive of employees’ whole lives. Their goal is that everyone on the team can put this mission into practice in their own lives, whether that’s flexibility to go to a child’s dance recital and hit up the gym during lunch, or time off to recharge and travel the world.

Some recognitions we’ve received include: 2022 Top Workplaces USA, 2022 Fortune Best Medium Workplaces, 2022 Best Workplaces for Millennials Award, 2022 Best Workplaces in Technology—just to name a few.

Chatbooks strives to be an employer-of-choice for women and parents by offering flexible working options, welcoming kids in the office, and strongly supporting women in leadership roles. Women currently make up 56% of the company’s leadership positions.

At Chatbooks, we have put incredible focus into building a team of high-performing “All-Stars.” All-Stars have 6 characteristics: Grown-Up (you manage yourself and your time & handle disagreements without drama), Ship (you get things out the door efficiently, and manage shifting priorities), Amazing (your work is simply AMAZING!), Optimistic (you share solutions instead of problems), and Kind (you’re consistently kind to teammates and partners), Hungry (you feel the urgency to make progress and execute relentlessly) . If this sounds like you, we’d love to talk!

The People & Places Team

People & Places is an inclusive team of creative & productive All-Stars backed by strong leadership and culture that attracts and retains top talent. We do a little bit of everything to help make Chatbooks a great place to work. We support one another in all of our roles to accomplish goals and tasks while rolling with the punches. Things change a lot at Chatbooks, and we use that to fuel our creativity and flexibility. At the end of the day, our goal is to help create an amazing work experience for each one of our team members!

Job Summary:

If you are an expert multi-tasker, with a flair for making things happen quickly and efficiently, and a passion for taking care of people - this may be the role for you! Chatbooks is looking to bring on a new Office Manager to our amazing all-star team. You’ll own everything from making our Lehi & Provo offices a place our team members enjoy working at, celebrations, events and travel planning and everything in between. This is a high impact role where you are able to make a difference in our team members’ experience at Chatbooks!

What you’ll do:

• Support a positive team culture by helping administer new hire swag, key cards and upgrading team members’ computer equipment as needed
• Support the coordination of regular on-sites for local and remote team members (ie. team scheduling and travel arrangements)
• Ensure efficient and effective support of business operations by providing general office support, reception coverage and facilities management/maintenance functions
• Oversee organization of equipment, office supplies and Information Technology for the office, especially Video Conferencing and Audio Visual systems
• Arrange weekly catering needs, kitchen (food) inventory
• Ability to adapt, remain calm under pressure, and maintain a poised and professional demeanor
• Ability to see a need and proactively prepare for upcoming projects and timelines associated
• A great attitude and always up to help others
• A team player—make an effort to communicate, share the details, build relationships across teams, and see projects through to the end
• Represent Chatbooks and make positive lasting impressions with external companies
• Ability to keep private information confidential, be proactive about order and cleanliness in the office, and flexible when changes come up

Skills and experience you’ll need to succeed:

• A positive, can-do attitude, capable of determining when to have fun (or as we call it “keeping it weird”) and when to reinforce a needed process.
• Friendly and outgoing personality
• Superior organization, follow-up, and multitasking skills for a fast-paced environment - understanding what’s most important right now is key
• A strong focus on detail and accuracy with the ability to take full ownership of assigned work
• Experience in a broad range of office administrative functions, including event planning
• Excellent verbal and written communication skills and telephone manner
• Well-developed organizational ability and time-management skills

• Demonstrated project management and solid problem-solving skills
• Working knowledge of software systems such as Google Workspace, Slack, Dropbox, Zoom, and DocuSign

Benefits & Perks You’ll Enjoy:

• 100% coverage for medical for you and your family
• 100% coverage for employee dental, and vision, group life and long-term disability insurance —yes, you read that right we cover it all
• Unlimited, free therapy sessions from the comfort of your home
• 4-12 weeks paid Parental Leave
• Paid Holidays
• A good work/life balance is encouraged! We’ve implemented Mandatory Time Off with a recommendation to take 1 week off every season
• Company-wide winter break to relax with your family
• 401k plan with employer match of up to 4%
• We are a remote first company headquartered in Lehi, Utah
• Company sponsored WFH Setup
• Impending work week Sunday night dread? Nope, that’s not a thing here!

Closing

We are committed to providing an inclusive work environment—where we welcome, celebrate, and honor varying backgrounds, beliefs, and perspectives—because it makes our business better.

We fully embrace diversity, equality, and inclusion as guiding principles as we build our company and grow our team. We are passionate about creating an amazing workplace where you can be yourself and bring your best self to work.

Our commitment includes equal employment opportunities regardless of race, color, religion, ancestry, national origin, sexual orientation, age, gender, gender identity, disability, parental or pregnancy status, marital status, or veteran status.